What are the responsibilities and job description for the Warehouse Manager position at JD.COM?
Job Description
About JD.com
JD.com is China's largest online retailer and its biggest overall retailer, as well as the country's biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfilment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology. For more information, visit www.corporate.jd.com
About JD Logistics
JD Logistics, a business group under JD.com, which leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfilment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world's first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. For more information, visit www.jdwl.com
Responsibilities
About JD.com
JD.com is China's largest online retailer and its biggest overall retailer, as well as the country's biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfilment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology. For more information, visit www.corporate.jd.com
About JD Logistics
JD Logistics, a business group under JD.com, which leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfilment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world's first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. For more information, visit www.jdwl.com
Responsibilities
- Participate in warehousing design, establish and implement warehouse management procedures, quality control processes and various indicator systems, be responsible for the KPI of warehouse operations;
- Implement and improve the warehouse's rules and regulations, standardize operating standards and processes, allocate human resources reasonably, and monitor each job on the warehouse site; improve work efficiency, plan budgets, and reduce costs;
- Supervise and manage the receipt and delivery of commodity vehicles in the warehouse, inventory, process quality, safety and other management affairs. Control the overall error rate of the warehouse, and ensure that the operational status of warehousing business meet company requirements;
- Familiar with the project process, monitor and analyze data, and ensure the efficient operation of the system in the warehouse through data management;
- Effectively handle customers' complaints, provide feedback, visit customers and perform service communication;
- Establish a timely and effective reporting procedure, submit weekly and monthly reports of various warehouse management reports, and conduct other operational analysis.
- Bachelor's Degree or above;
- More than 5 years experience in logistics or warehouse management;
- Experience in warehouse planning;
- Deep understanding of the industry and have resources of logistics service providers;
- Excellent leadership, influencing, organization, communication, interpersonal and teamwork skills.
- Experience working in a fast-paced environment with multiple priorities and tight deadlines;
- Fluent in Mandarin Chinese is highly recommended.
