What are the responsibilities and job description for the Customer Service Representative / Spanish /Hmong position at JD Home Rentals?
POSITION:
Title: Customer Service Representative
Department: Customer Service
Reports to: Office Manager
Type: Full-time, Non-exempt
RESPONSIBILITIES:
- Serves visitors and employees by greeting, welcoming, and directing them appropriately.
- Informs tenants, visitors, etc. by answering or referring inquiries.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Offer support and solutions to customers in accordance with the company's customer service policies
- Bring any issues to the attention of the appropriate department.
- Process payments
- Be able to navigate through computer systems
- Answer incoming calls
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
- Experience: One year of experience in Customer Service
- Language: Fluent in Spanish (Required)
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $18