What are the responsibilities and job description for the Supervisor position at JD Sports Fashion?
Job Summary
The Supervisor provides managerial support and help maintain and improve the level of customer service throughout the store and within a designated section. This includes supervision of staff, standards of visual merchandising, achieving and exceeding of set key metrics, and providing assistance with orientation and training of Store Associates.
Responsibilities and Duties
- Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, visual merchandising, opening and closing the store,
- Trains and coaches Sales Associates to promote and execute team, store, and company performance.
- Partners with management in planning, implementing, and executing change in regards to company initiatives in order to improve organizational performance.
- Supervises shipments deliveries and transfers of merchandise in order to produce accurate inventory results.
- Seeks to understand the customer’s needs and wants to benefit the overall customer experience.
- Provides constructive feedback and facilitates conflict to ensure the growth and collaboration of team members.
- Demonstrates sound understanding and judgment of store priorities.
- Embraces accountability and sets attainable goals for store sales, metrics, and personnel development.
- Accountable for key decision making to influence change, sales, customer service.
- Provides security & loss prevention in store for accurate inventory and merchandise flow to minimize company shrink.
- Upholds company policies, procedure, and standards regarding personal and store sales/performance metrics.
- Assists management with recruiting and interviewing potential employees.
- Accountable for opening and closing store procedures to include cash reconciliation, reporting, and security.
- Adhere and uphold all company policies and procedures.
- Additional duties and projects as required.
Qualifications and Skills
High School Diploma or GED equivalent; 1 – 3 year related experience and/or training; or equivalent combination of education and experience. Associate’s degree preferred.
Job Type: Full-time
Pay: From $14.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Required)
- Customer Service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Colonial Heights, VA 23834 (Preferred)
Ability to Relocate:
- Colonial Heights, VA 23834: Relocate before starting work (Required)
Work Location: In person
Salary : $15
