Demo

Supervisor Destiny USA Mall

JD Sports
Syracuse, NY Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 3/7/2025

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant

reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic

managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing

daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll

have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us?

  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health

benefits, retirement plans, and employee discounts.

  • Career Growth: We’re committed to your professional development and offer opportunities for career

advancement within our growing company.

  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices

of our team members, which holds us accountable in creating an equitable and successful company.

Together, we are stronger.

Key Responsibilities:

  • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive

work environment, set clear goals, and provide ongoing feedback to ensure top performance.

  • Customer Experience: Create an exceptional shopping experience by addressing customer needs,

resolving issues, and ensuring high standards of customer service.

  • Sales & Performance: Drive store sales and profitability through effective merchandise management,

promotional strategies, and achieving sales targets.

  • Operational Excellence: Oversee daily operations including inventory management, visual

merchandising, and store maintenance. Ensure compliance with company policies, procedures, and

health & safety regulations.

  • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize

performance and drive revenue growth.

  • Marketing & Community Engagement: Implement local marketing initiatives and build strong

relationships with the community to enhance brand presence and attract new customers.

  • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify

opportunities for improvement and implement innovative solutions to enhance store operations.

  • Additional duties and projects as required.

Qualifications:

  • Experience: Proven experience as a Retail Store Manager or similar role, with a track record of

achieving sales targets and managing a team.

  • Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and

organizational skills.

  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable

shopping experiences.

  • Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
  • Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:

  • Assistant Store Manager
  • Open availability, including availability during the hours necessary to open and close the store,

which includes mornings, days, and nights.

  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday,

Back-to –School).

  • Supervisor
  • Availability during the hours necessary to open and close the store, which includes mornings,

days, and nights.

  • Requires a minimum of 5 days of availability.
  • Minimum standard of a 30 hour work week.
  • All Management
  • Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with the company’s policies are required for the

position.

  • Must have reliable transportation.
  • Must speak English clearly in order to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics in order to

carry out normal business and understand corporate sales reports.

  • May require the ability to move to different locations within the company's network based on

operational needs and career growth.

Physical Demands:

  • Requires prolonged standing approximately five to 14 hours per day.
  • During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to

12 hour day.

  • Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and

pulling to obtain or stock merchandise on storage racks.

  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise

for sale.

  • Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

Education:

  • High School Diploma or GED equivalent; 2 years’ experience in retail leadership strongly preferred; or

equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be

met by an employee to successfully perform the essential functions of this job. The requirements listed are

representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to

enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by

law, including for pregnancy and religious practices). Must be at least 18 years or older.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees.

Employees may be asked to perform additional duties outside of normal job scope on a temporary or

permanent basis per company policy. The company reserves the right to modify this job description with or

without notice.

EEO Statement:

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all

federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and

applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship

status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class

protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable

laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply?

Applicants who require accessibility assistance to submit an employment application can either call Finish Line

at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team

will respond as soon as reasonably possible. (This email address and phone number is only for individuals

seeking accommodation when applying for a job.)

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift

Experience:

  • Management: 1 year (Required)

Work Location: In person

Salary : $18

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