What are the responsibilities and job description for the Chick-Fil-A Team Members (MSP) position at JDDA Concession Management?
Terminal 1, Concourse F
Minneapolis - Saint Paul Intl. Airport
The role of the Team Member is to serve guests by delivering a quality customer experience via BOH-Excellent food /FOH-Customer interactions. A team member has received proper training and should be able to carry out all expected tasks of each position within their area. A team member should also align with our Core Values.
Our core values are:
- We’re here to serve.
- We’re here together.
- We are purpose-driven.
- We pursue what’s next.
OUTCOMES
- Deliver quality customer experience. (Excellent food /Customer interactions)
- Become a reliable staff member, for our schedule
- Contribute a positive attitude to staff morale
COMPETENCIES
- “51%” Characteristics
o Positive Warmth
o Empathy
o Intelligence
o Work Ethic
o Self-Awareness
RESPONSIBILITIES
- Uphold “Core Values of the Business”
- Prepare, assemble, and serve products to food stations
- Courteously greet guests, take orders, explain, and suggest menu items
- Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
- Perform tasks at a pace that can keep up with the demands of the business
- Show up on time for the scheduled shift
- Communicate clearly with fellow team members and leaders
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning, and equipment care
- Unload delivery truck supplies and place them in the proper storage area
- Maintain a well-groomed and clean appearance and professional dress
- Comply with all portion sizes, quality standards, Steritech and Health Inspection Standards
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean
- Stock products and supplies
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $18 - $23