Client Solutions Representatives are responsible for identifying and developing new client business within a region or area and cultivating relationships with partners and clients. This position will partner with Operations and Marketing on proposals and community relations activities to achieve business development and sales goals. In addition, this position will develop and implement strategic client solutions plans for geographic and vertical market sectors, and lead partnerships that support achieving sales goals and objectives. All activities will be performed in support of the strategy, vision, and values of JE Dunn.
- Autonomy & Decision-Making : Follows directions and refers all exceptions to supervisor.
- Career Path : Senior Client Solutions Manager
CLIENT SOLUTIONS FAMILY - CORE
Performs active business development, marketing, and public relations activities in support of business goals.
Researches, qualifies, and prioritizes potential customers.Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.Prepares, presents, and executes client solutions action plans for specific targets.Helps develop new business, sales, and client relations for defined markets.Helps with the development of proposals, presentations, and other client communications.Provides planning help to prospective and current clients prior to contract execution.Serves as a company representative on civic, business, charitable and professional organizations.Exhibits exemplary leadership skills and professional acumen.In addition, this position will be responsible for the following :
Creating and implementing strategic marketing plans for assigned areas.
Building and maintaining a professional network and actively engaging in that network.Preparing and presenting monthly marketing reports to designated executives.Manages the development of proposals, presentations, and other client communications.Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.Provides leadership to operations team to prepare and execute successful interviews.Leads the client relationship development, including ownership of client relationship in partnership with other key team members.Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.Research competitors’ value propositions by gathering, analyzing, and acting on market intelligence.Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.Leads, supports, and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive proactive implementation throughout the organization.Ability to perform work accurately and completely, and in a timely manner.Communication skills, verbal and written. - AdvancedPresentation skills – AdvancedProficiency in MS Office.Proficiency in lead tracking and knowledge databases – AdvancedAbility to follow up on inquiries in a timely manner.Knowledge and understanding of business objectives.Knowledge of organizational structure and available resources.Ability to solve complex problems quickly and effectively.Ability to deliver quality through attention to detail.Organizational skills – AdvancedListening skillsAbility to adapt to change.Ability to manage budgets, maximize profitability and generate future work through building relationships.Understands business acumen and financial aspects of the contracting process in the construction industry.Knowledge and understanding of the proper use of the construction delivery processes.Ability to prequalify and prioritize opportunities.Ability to build relationships and collaborate within a team, internally and externally.Ability to gather, analyze, and act on market intelligence related to our competitors’ value propositions.Ability to organize and assist project teams in preparation for presentation to clients, business partners, community organizations.Bachelor’s degree in engineering, architecture, construction science, marketing, business, management, or related field (Preferred)
In lieu of the above requirements, equivalent relevant experience will be considered.8 years marketing or business development or related experience (Preferred)
5 years people management experience (Preferred)Experience with Nebraska and Iowa market sector (Preferred)Must be able to lift up to poundsMay require periods of travelNormal office environmentFrequent activity : Sitting, Viewing Computer ScreenOccasional activity : Standing, Walking, Bending, Climbing, Reaching above ShoulderThe benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Why People Work Here
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts
About JE Dunn
For more information on who we are, click
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Nearest Major Market : Omaha
Nearest Secondary Market : Council Bluffs
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