What are the responsibilities and job description for the Practice Manager position at JECT?
About JECT
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works.
Description
We are seeking a dynamic and results-driven Practice Manager to lead and oversee the daily operations of our aesthetic practice in Miami (Sunset Harbor) . This role is pivotal in driving sales, ensuring an exceptional client experience, managing team performance, and spearheading marketing efforts. The ideal candidate will be a proactive leader with strong organizational skills, a passion for aesthetics, and the ability to inspire their team to meet and exceed goals.
JECT’s Core Values
Specialized : JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized : JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client’s aesthetic goals.
Welcoming : At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they’re in the best of hands.
Collaborative : As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Team Management
- Oversees both our Aesthetic Practice Care Coordinators, Medical Assistants, and Aestheticians.
- Work closely with our VP of Talent, who oversees our aesthetic providers / injectors, to ensure optimal scheduling that meets the needs of our clients.
While the Practice Manager does not directly manage our aesthetic providers / injectors, they are responsible for holding them accountable and providing real-time coaching when necessary, such as addressing issues like tardiness or other performance concerns
Serve as the primary liaison between in-store operations and upper leadership, ensuring seamless communication and alignment of goals.
Store Operations
Sales Performance
Customer Experience
Marketing & Business Growth
Qualifications / Skills
3–5 years of retail or store management experience (experience in aesthetics, spa, or wellness industries preferred).
Benefits
