What are the responsibilities and job description for the Senior Teller position at Jeff Bank?
About the Position
Senior Teller
Responsibilities:
Support the paying and receiving function of the community office
Coordinate work within the unit or department, as well as with other departments and units
Report pertinent information to the immediate supervisor
Provide guidance and on-the-job training to Tellers
Assist the immediate supervisor with administrative tasks
Supervise personnel in the absence of the Head Teller
Key Duties:
Essential Functions
1. Demonstrate core values and guiding principles
a. Provide exceptional customer service
b. Participate as a member of the team
c. Contribute to the Bank's Strategic Plan
d. Support Management
2. Ensure compliance requirements are met
3. Perform duties to support the paying and receiving function
a. Provide customer service
b. Accept utility bill payments
c. Accept loan payments
d. Follow dual control
e. Maintain an approved level of cash
f. Prepare daily settlement and proof of cash transactions
g. Prepare reports relating to the function
h. Maintain supplies and awareness of Teller supply inventory control
i. Balance general ledger accounts
j. Open/close accounts and perform associated computer work
k. Balance and/or service ATM machines
4. Participate in growth initiatives
a. Serve as a team player involved in achieving branch goals
b. Recommend best accounts to customers using the sales presentation process
c. Identify sales opportunities and make professional referrals
5. Coordinate specific work tasks with other personnel
6. Cooperate with and support internal policies and practices
7. Report pertinent information to the immediate supervisor
8. Respond to inquiries relating to their particular area
9. Provide leadership and technical guidance to Tellers
10. Assume all Head Teller duties in their absence
Ancillary Duties
1. May be required to provide safe deposit box services
2. May be required to provide support in nonpaying and receiving activities
3. May be required to verify and wrap coin for vault cash control purposes
4. Perform other related duties as assigned or directed
Senior Teller
Responsibilities:
Support the paying and receiving function of the community office
Coordinate work within the unit or department, as well as with other departments and units
Report pertinent information to the immediate supervisor
Provide guidance and on-the-job training to Tellers
Assist the immediate supervisor with administrative tasks
Supervise personnel in the absence of the Head Teller
Key Duties:
Essential Functions
1. Demonstrate core values and guiding principles
a. Provide exceptional customer service
b. Participate as a member of the team
c. Contribute to the Bank's Strategic Plan
d. Support Management
2. Ensure compliance requirements are met
3. Perform duties to support the paying and receiving function
a. Provide customer service
b. Accept utility bill payments
c. Accept loan payments
d. Follow dual control
e. Maintain an approved level of cash
f. Prepare daily settlement and proof of cash transactions
g. Prepare reports relating to the function
h. Maintain supplies and awareness of Teller supply inventory control
i. Balance general ledger accounts
j. Open/close accounts and perform associated computer work
k. Balance and/or service ATM machines
4. Participate in growth initiatives
a. Serve as a team player involved in achieving branch goals
b. Recommend best accounts to customers using the sales presentation process
c. Identify sales opportunities and make professional referrals
5. Coordinate specific work tasks with other personnel
6. Cooperate with and support internal policies and practices
7. Report pertinent information to the immediate supervisor
8. Respond to inquiries relating to their particular area
9. Provide leadership and technical guidance to Tellers
10. Assume all Head Teller duties in their absence
Ancillary Duties
1. May be required to provide safe deposit box services
2. May be required to provide support in nonpaying and receiving activities
3. May be required to verify and wrap coin for vault cash control purposes
4. Perform other related duties as assigned or directed
