What are the responsibilities and job description for the Parts Counterperson position at Jeff D'Ambrosio Volkswagen?
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
Responsibilities
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Oversee the parts sales process from start to finish.
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Communicate with staff and customers in a friendly and professional manner.
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Converse effectively regarding customer parts status.
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Be able to read and understand the parts catalog when looking up parts.
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Answers phone calls, providing price quotes and other information.
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Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
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Provides high level service to internal and external customers.
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Pulls and fills orders from stock.
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Maintain a weekly bin checks to ensure accuracy of stock.
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Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
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Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
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Make sure all internal requests for parts are billed on service repair order.
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Receives payment from retail customers or obtains credit authorization.
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Set up orders for daily shipment, delivery, or pick-up.
Qualifications
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Possess a High School Diploma or equivalent
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Prior auto parts sales experience preferred
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Ability to work and thrive in a fast-paced work environment
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Strong organizational and time management skills
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
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Valid driver's license and clean driving record
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Willing to submit to pre-employment drug screen and background check
