Desktop Engineering Manager

Job Description

Job Summary : The Desktop Engineering Manager will oversee the desktop engineering team, ensuring the efficient operation, maintenance, and support of all desktop systems within the organization. This role involves managing a team of engineers and consultants, implementing new technologies, and optimizing existing systems to enhance performance and security.

Key Responsibilities :

• Team Leadership : Lead and mentor a team of desktop engineers, providing guidance and support to ensure high performance and professional growth.
• System Management : Oversee the installation, configuration, and maintenance of desktop systems, including hardware, software, and peripherals.
• Performance Optimization : Monitor system performance and implement improvements to enhance efficiency and user experience.
• Security : Implement and manage security protocols to protect desktop systems from threats and vulnerabilities.
• Product Management : Create a vision and roadmap of the technology stack, with KPI's, metrics, and financials.
• Project Management : Plan and execute desktop engineering projects, ensuring timely delivery and adherence to budget.
• Technical Support : Provide advanced technical support for complex issues, collaborating with other IT teams, as necessary.
• Deep Troubleshooting : low-level data (log, kernel, etc.) analysis of the Windows OS to find root cause of issues.
• Documentation : Maintain comprehensive documentation of desktop configurations, processes, and procedures.
• Vendor Management : Manage relationships with hardware and software vendors, ensuring the best value and service for the organization.
• Compliance : Ensure all desktop systems comply with company policies and industry regulations.
• Microsoft Technologies : Manage and optimize Microsoft technologies, including SCCM (System Center Configuration Manager), Intune, and Windows 11.
• Software Packaging : Oversee software packaging and deployment processes to ensure efficient and reliable application delivery.
• Group Policy Management : Develop and manage Group Policy Objects (GPOs) to enforce security settings and configurations across the organization.
• JAMF Management : Integrate and manage JAMF for macOS devices, ensuring compliance and security standards are met.
• Digital Experience Tools : Utilize digital experience monitoring tools like Lakeside and Nexthink to gather and analyze metrics, enhancing the digital employee experience.
• Virtualization Technologies : Optimize the VDI experience with strong knowledge of the Citrix brokering platform and IGEL thin clients

Qualifications :

Primary Location : Jersey City - 101 Exchange

The salary offered will take into consideration an individual's experience level and qualifications. In addition to salary, Jefferies offers, for eligible employees, an annual discretionary incentive and retention bonus, competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Jefferies also offers paid time off packages that include planned time off (vacation), unplanned time off (sick leave), and paid holidays and paid parental leave.

About Us

Jefferies Financial Group Inc. (''Jefferies,'' ''we,'' ''us'' or ''our'') is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary, Jefferies International Limited, a U.K. broker-dealer, was established in the U.K. in 1986. Our strategy focuses on continuing to build out our investment banking effort, enhancing our capital markets businesses and further developing our Leucadia Asset Management alternative asset management platform. We offer deep sector expertise across a full range of products and services in investment banking, equities, fixed income, asset and wealth management in the Americas, Europe and the Middle East and Asia.

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is committed to creating and sustaining a diverse workforce and encourages applicants from all backgrounds to apply. This includes applicants from historically underrepresented groups, including women, racial and ethnic minorities, members of the LGBTQ community, military veterans, and individuals with disabilities or who are neurodiverse.

Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.