What are the responsibilities and job description for the CMA / RMA / Medical Assistant Care Coordinator position at Jeffers, Mann, & Artman Pediatrics?
Care Coordinator - Certified Medical Assistant / Registered Medical Assistant CMA / RMA
At Jeffers, Mann and Artman Pediatric (JMA Pediatrics) our mission is to provide excellent medical care in a caring, family-centered environment and assist families in building happy, healthy children.
JMA is looking for a full-time Certified Medical Assistant or Registered Medical Assistant CMA / RMA Care Coordinator to join our energetic, well trained team in our Clayton and Raleigh locations.
- Be the nurse detective!
- Assist providers with locating, analyzing and summarizing clinical patient information from specialists/emergency department/urgent care/minute clinics and entering it into patient EMR for Provider review and access for quality patient care in a timely manner.
- Locate community resources that benefit staff, patients, and families.
-Be the Advocate!
- Develop close relationships with patients and their families, especially with complex patients, to assist with securing the resources and care needed to keep our patients healthy.
- Assist providers and staff with identifying and closing gaps in patient care, and work with RN/LPN Care Coordinators to ensure patient care needs are being addressed.
- Review and document on patients who have been seen by a Specialist, seen in the ED or have been to Urgent Care.
-Be the connection!
- Cultivate and maintain relationships with specialists and other referring agencies.
-Be the Team Player!
- Assist with clinic nursing duties when needed.
Qualifications
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
- Proficient in medical administrative support and EHR systems
- Strong knowledge of medical terminology and physiology
- Experience in patient care, including vital signs and intake processes
- Familiarity with pediatrics, urgent care, and outpatient medicine preferred
- Background in both outpatient settings, including private practice and urgent care
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Pediatric: 1 year (Preferred)
- Data entry: 1 year (Preferred)
License/Certification:
- Certified or Registered Medical Assistant (Required)
Ability to Relocate:
- Raleigh, NC 27607: Relocate before starting work (Required)
Work Location: In person
