Lending Assistant II

JOB FUNCTION:  

To provide administrative support to senior bank officers to include but not limited to; scheduling appointments, receiving visitors, collateral tracking for all loan types. Duties will be diverse based on assignments which require knowledge of consumer/commercial loan, and department operation and technical procedures. 

DUTIES & RESPONSIBILITIES:

• Assist in processing new/renewed loans to include talking with customers, preparing loan worksheets, preparing debt and deposit recaps, obtaining credit/Dun & Bradstreet reports, ordering documents, and proofing loan documents
• Will meet with customers in order to close the loan, funding loan, collecting related fees and recording related collateral documents
• Manage pipeline report that documents status of renewing loans, new loans, prospective loans, and letters of credits
• Assist loan officer in preparation of loan packages for loan committee
• Assist in resolving past due loans and overdrawn accounts, and process NSF items on a daily basis
• Greet and assist loan customers, arrange appointments, and help with the loan application process
• Work to resolve loan exceptions to ensure bank’s interests are protected
• Order inspections, fund construction draws, monitor construction loan draws and maintain interim construction draw files and funding status
• Communicate with 3^rd party legal counsel, title companies, and other appropriate parties regarding ordering and formatting loan documents, title commitments, collateral valuations, or other appropriate documents for large commercial transactions. Will order appraisals and other environmental due diligence information

MINIMUM QUALIFICATIONS:

Work Experience 

• 2 to 3 years as an assistant in a commercial lending environment or Five years or more in a residential mortgage division with pre and post-closing experience working directly with the Borrower and Third Party Customer inclusive of Attorney, Title Companies and Back Office Administration 
• 1 year of experience of consumer and commercial loan documentation preparation 
• Prior experience in commercial, consumer and real estate lending 
• Ability to demonstrate strong verbal and written communication skills 

Preferred Experience 

• N/A

Supervisory Experience  

• N/A

Education/Skills/Experience

• High School Diploma or GED equivalent 
• College degree or some college courses preferred 
• Strong organizational skills with the ability to work in dynamic environment, that demands the ability to manage multiple, and often competing priorities
• Detail oriented; high degree of accuracy 

Equipment/Machines/Software 

• Experience using Microsoft Programs (Outlook, Excel, Word, PowerPoint)
• Experience using internet browsers (IE 7 and 8, other popular browsers) 
• Ability to work with office equipment such as phone system, calculator, telephone system, copiers, scanners, shredders, and fax
• Jack Henry knowledge preferred 

Competency Requirements

• Must be able to hear and speak to communicate with customers 
• Proven organizational skills with ability to multi-task and follow assigned tasks through completion
• Ability to work independently with minimal supervision
• Must be accustomed to a fast-paced office environment
• Must have the ability to work with frustrated or anxious customers

Physical Requirements

• Must be able to lift, push and pull files up to 10 pounds
• Must be able to bend, stoop and be mobile throughout office for storage of files        
• Must be able to sit for most of the day in front of a computer
• Must be able to speak and hear customers
• Must be able to see computer screen to read and type on the keyboard
• Occasional travel to other banking centers for meetings or to San Antonio for training 

This job description does not imply an employment contract, nor is it intended to include every duty and responsibility that the employee is responsible for.  Duties and tasks may be assigned by the management team based on department and business needs.