Lead Therapist, Recovery Clinic

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

Jefferson Center is seeking a Clinical Team Lead to join our recovery oriented, phase-based collaborative care teams. Our phase-based care model will help people thrive by continuously revolutionizing healthcare delivery, using a data-driven and team-based approach.  

Phase-based care is an interdisciplinary treatment approach rooted team collaboration, data, and measurement, where each member contributes their expertise. The latest team-based clinical practices and tools are employed to help those in need get better quickly and maintain their health and well-being long-term. 

We seek to offer our community access to the best behavioral health, substance use, and wellness services starting on the same day they are requested, without exception. We will achieve this while simultaneously creating a work environment where our team has the autonomy, support, and tools to be wildly effective, satisfied, and engaged at work.   

As a Team Lead, you may be a good fit for our team if your values and goals align with ours:

Values  

• The people we serve want choice in how they receive services, and it is our job to honor choice.   
• The people we serve have complex challenges and a team model best supports solving those complex challenges.   
• Showing health improvements via measurable outcomes is an important responsibility of providers, both to the people we serve and to those that fund those services.   

Goals 

While our use of the phase-based care model has many goals, there are three primary ones worth emphasizing: (1) dramatic reduction in wait times for accessing care and wait times between interventions in the initial phase of care, (2) increase our resilience to industry wide staffing shortages and record high community demand, and (3) decrease staff burnout.  

What does the day to day look like in this program? 

• Walk in, with flexibility to provide some scheduled appointments
• Team of equals – regular touch points and consultation 
• Provide excellent customer service 
• Generate new ways to help people get better faster 
• Use tech to analyze trends 
• Use of technology to outreach and engage clients  
• Participate in team operation workgroups to advocate for program development opportunities

Brief Description of the Phase Based Teams:

Jefferson Center is hiring for the Team Lead position specific to the clinic below:

Recovery Collaborative Care Clinic

The Recovery Collaborative Care Clinic provides immediate, non-crisis support and therapeutic services for adults 18 and older who have a primary substance use diagnosis or a co-occurring diagnosis with Medicaid coverage for therapeutic trauma-informed services. The Recovery Clinic provides wraparound clinical services from care coordination, initial and concurrent assessments, individual therapy, case management and medication management services. The Recovery Clinic can also provide support to their significant caregivers and or families. 

Education, Knowledge, Skills & Experience:

• Master’s degree in social work, counseling, psychology, or another related field
• LPC, LCSW, or LMFT. CAS, or LAC is required
• Skills, experience, or vested interest in integrated health care approaches
• Willingness to provide care both face-to-face and via telehealth (video)
• Comfort with or willingness to quickly learn various technologies
• A minimum of 2 years experience working with the Substance Use Disordered population required
• A minimum of 6 months experience providing clinical supervision and/or serving in a leadership position preferred

Essential Duties:

For each phase-based care team, the responsibilities of a Team Lead include but are not limited to:

• Assist with supervision of master's level interns or other staff depending on team/Program Manager need.
• Participate and assist in onboarding new team members/interns by training, providing shadowing opportunities, and acting in a mentor capacity. Provide on going training for existing staff.
• Provide support to the Manager of Recovery Clinic with team operations such as approving and reviewing chart documentation and referrals, attending meetings including weekly Recovery Clinic team meetings, participating in new hire interviews, and auditing.
• Provide therapy and case management services to consumers including service planning, monitoring, follow-up, linkage, and resource referrals.
• Provide immediate crisis evaluation and support to consumers who walk in and need crisis support. Assess clients for risk/lethality and coordination with crisis or emergency services when clinically indicated/medically necessary, including hospital admissions and M-1 holds.
• Make appropriate referrals to and act as liaison with community agencies, other service providers, and natural support systems for consumers on assigned caseload
• Collaborate with consumers, family members, and other supports in identifying strengths, cultural factors, and recovery needs for developing personalized treatment goals
• Knowledge of Stages of Change model, Motivational Interviewing techniques, risk assessments, Person Centered treatment approaches, Trauma Informed care, Cognitive Behavioral Therapy skills, and Recovery-Based Treatment practices is essential. Knowledge of DBT skills and models of clinical supervision helpful but not required.
• Provide assistance in developing or connecting team and consumers to resources for developing social, vocational, spiritual, cultural, and leisure abilities as well as basic needs such as housing, food, clothing, medical and dental care, legal, vocational, and psychiatric services.
• Maintain communication and care coordination with other Jefferson Center programs.
• Engage in ongoing monitoring of consumers on assigned caseload including assessment of symptoms to prevent relapse, assessment of daily living skills (ADL’s), engagement outreach, hospital discharge planning, substance use assessment, and respite service needs.
• Follow ethical and clinical practice guidelines as well as Center and State standards to provide appropriate service delivery and maintain standards of care.
• Assist with special projects or Center committees as indicated, desired, or assigned.

Other Duties:

• With considerable autonomy when making data informed treatment and programming decisions, exhibit your ability to adapt quickly to staff and consumer needs.
• Exhibit enthusiasm, courtesy, adaptability, and spirit of cooperation and teamwork in the work environment.
• Effectively respond to client needs and problems; initiative and maintain positive interactions; timely response to messages and other requests.
• Utilize data and new operational practices to better adapt caseload complexity.
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
• Maintain effective interpersonal relationships with consumers, peers, subordinates, upper management, visitors and the general public.
• Demonstrate ability to multi-task, prioritizes concerns, and effectively manages time independently.
• Attend mandatory in-services and complete all required Relias trainings when due, compliance with individualized training plan if required.
• Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, and utilizes a problem solving approach as well as feedback.  Attends supervision at times and intervals agreed upon with supervisor.
• Submit progress forms within 3 working days.
• Complete documentation by the due date.
• Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces.
• Is aware of client fees and balances and collects fees and develops payment plans in a timely fashion to ensure that fee collections meet the team goal as determined by Recovery Clinic Director.
• Provide up to date information on caseload status when requested.
• Effectively respond to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, pages, email and other requests.
• Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteer to work on Center committees and/or task forces.
• Consistently meets the expectations of the job

Note: Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Grade 52: $70,000 - $77,200 annually* (Plus an additional 5% for team lead duties)

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application deadline: 2/21/2025. Review of applications will begin immediately.

Salary : $70,000 - $77,200