Licensed Clinical Program Coordinator, Detox

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

The WM Program Coordinator provides oversight and coordination of Withdrawal Management services, including oversight of day-to-day needs, staff development, and supports the other Program Coordinator and Manager as needed. 

Education, Knowledge, Skills & Experience Required:

• Master’s degree required in related field of study e.g., psychology, mental health counseling, human services, social work, etc.
• Minimum of Certified Addiction Specialist (CAS) required, Licensed Addiction Counselor (LAC) or Addiction Counselor Candidate (ADDC), preferred.
• Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) required.
• Two years of clinical and administrative supervisory experience preferred.

Essential Duties:

• Create and maintain staff schedules, providing oversight into overtime usage and ensuring staff are maintaining a healthy life balance when working overtime.
• Update and maintain staff matrix, job descriptions, and Withdrawal Management policies and procedures.
• Oversee new hire and ongoing training needs.
• Manage new employee screening, interviews, and onboarding processes.
• Create, maintain, and facilitate training for internal and external stakeholders.
• Prepare and implement disciplinary action, when required, including verbal and written warnings, performance improvement plans, and terminations in collaboration with Manager, Director, and Human Resources.
• Serve as the direct supervisor of Withdrawal Management Residential Counselors.
• Review and submit purchase orders for staff reimbursement and other unit purchases, as appropriate.
• Review and approve staff timesheets on a biweekly basis.
• Provide new hire training to new employees and ensure support for new employees to comply with NEO requirements such as MANDT, NEO Wrap Up, TB testing, CPR/First Aid, etc. in a timely manner and in collaboration with the other Program Coordinator and Manager.
• Provide regular staff supervision and feedback, proactively addressing employee concerns, and complete timely documentation of supervision and expectations.
• Review and sign clinical documentation, including chart notes, assessments, supervision records, and work verification forms, as needed and appropriate based on credentials.
• Share responsibility to cover on call supervisor duties, which includes assisting with unit coverage needs, including filling in for critical coverage as needed.
• Serve as back-up to other Program Coordinator and Program Manager, as needed.
• Assist with unit needs and responsibilities, as needed.
• Support staff development of critical thinking, self-efficacy, and clinical judgement.
• Facilitate and attend mandatory in-services, staff meetings, clinical supervision, online trainings, and other applicable unit activities.
• Ensures Adverse Incident Reporting (AIR) procedures are followed. 
• Initiate and maintain positive interactions, timely response to phone calls, email, and other requests.
• Maintain small outpatient caseload, if applicable based on credentials.
• Adhere to all Jefferson Center Policies and Procedures.
• Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, utilize a problem-solving approach, and work to integrate feedback.
• Perform accurate and timely documentation at all times.
• Adhere with Corporate Compliance requirements in accordance with regulatory requirements and clinical guidelines.
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
• Maintain effective interpersonal relations with consumers, peers, upper management, visitors, and the general public. Use language and behavior to promote dignity and respect.
• Demonstrate cultural competence in working with clients from diverse backgrounds, and exhibit knowledge and skills to develop therapeutic alliance with patients.
• Participate in staff development activities to enhance professional growth.
• Ability to prioritize responsibilities and effectively manage time independently.
• Address the whole health needs of the client by ensuring that appropriate releases are in place for other providers, and by making appropriate referrals as needed.
• Understand how trauma impacts the lives of the people being served, ensure that every interaction is consistent with the recovery process and reduces the possibility of re-traumatization.
• Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.

Note:  Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Grade 15 – $67,300 to $85,700*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application Deadline: 4/10/2025. Review of applications will begin immediately. 

Salary : $15,000 - $67,300