What are the responsibilities and job description for the Service Support Administrator position at Jefferson County Board Developmental Disabilities?
Company Overview
At Jefferson County Board of Developmental Disabilities, we are dedicated to Building a Community of Belonging for individuals with developmental disabilities. Our compassionate team is committed to recognizing the abilities of those we serve, and we invite you to join us in making a meaningful difference.
Summary
As a Service Administrator at Jefferson County Board DD, you will play a vital role in supporting our mission by managing administrative tasks that facilitate the delivery of services to individuals with developmental disabilities. This position is essential in ensuring efficient operations and enhancing the experience of both clients and staff.
Responsibilities
- Manage incoming calls and inquiries, providing excellent customer service to clients and families.
- Coordinate calendars and schedule appointments for service providers and clients.
- Maintain accurate records and files related to client services and administrative tasks.
- Utilize Google Suite for document management, communication, and collaboration.
- Assist in clerical duties such as data entry, filing, and maintaining office supplies.
- Support front desk operations by greeting visitors and directing them appropriately.
- Ensure confidentiality and compliance with regulations regarding client information.
Qualifications
- Proven experience in administrative roles, preferably within a non-profit or healthcare setting.
- Strong calendar management skills with the ability to prioritize tasks effectively.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar).
- Excellent clerical skills including attention to detail and accuracy in record-keeping.
- Bilingual abilities are a plus but not required for this position.
- Experience with phone systems and front desk operations is beneficial.
If you are passionate about making a difference in the lives of individuals with developmental disabilities and possess the skills needed to support our mission, we encourage you to reach out today!
Job Type: Full-time
Pay: From $40,480.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $40,480
