What are the responsibilities and job description for the Receptionist/Cashier position at Jefferson County, TX?
Description
Summary: Greets and assists visitors and probationers to the Community Supervision and Corrections office; answers and forwards, incoming telephone calls; provides clerical and cashier support.
Duties & Responsibilities
Essential Job Functions: Answers incoming telephone calls; screens and directs calls to appropriate person; provides assistance and information within scope of responsibility and knowledge; greets and logs in offenders and other visitors to the office; directs them to proper destination or appropriate person for assistance; monitor for proper operation and maintain fire, panic, security and surveillance video tapes and equipment; receives and signs for parcels and other deliveries; creates and compiles reports, data bases, and other documents as needed; makes mail delivery to the courthouse; picks up and distributes mail from the courthouse; opens, date stamps, and distributes all incoming postal mail; enters data in computer; receives probation payments from offenders and enters payment data into the computer; balances cash drawer, and prepares bank deposit.
Other Job Functions: Performs other job related/clerical duties as directed.
NOTE: The above describes the general nature and level of work being performed by employees holding this position. This aforementioned is not intended to be an exhaustive list of all duties and responsibilities required nor are all duties listed necessarily performed by any one employee so classified.
Education & Experience
Education & Experience: High school diploma or GED; 2 to 3 years of related job experience and/or on-the-job training in general clerical functions.
Other Qualifications: Bilingual skills (English/Spanish) preferred but not required. Applicants may be subject to a complete background investigation including but not limited to Driving Record and Criminal History checks.
Knowledge, Skills, & Abilities
Knowledge, Skills, & Abilities: Knowledge of accepted office practices and procedures; excellent verbal communication skills, including knowledge of telephone etiquette and a pleasant speaking voice; written communication skills; accurate typing skills and should be able to type 35 wpm; data entry and basic computer skills; math calculation skills; good interpersonal skills to answer telephone, greet probationers and other visitors, interact and cooperate with co-workers and deal effectively with the general public.
Work Situations/Demands/Efforts: Work requires regular and predictable attendance; availability for work from 8:00 A.M. to 5:00 P.M., Monday through Friday and for extra hours or late night (5:00 P.M. – 7:00 P.M.) as needed; organizing; prioritizing; accuracy and attention to detail; working alone and as part of a group; flexibility in order to perform and coordinate a variety of duties; performing routine, repetitive duties; working in high volume environment and dealing with frequent deadlines; dealing with criminal offenders; occasional out-of-town travel to attend educational seminars, workshops, training sessions. Work is primarily sedentary. Job duties require prolonged sitting to do desk work; walking within office to deliver/retrieve files and paperwork, make copies, etc.
Working Conditions: Work is performed primarily in a climate controlled office environment; heavy office traffic and/or high noise level may cause distractions and interrupt duties; record related work may be performed in a limited climate controlled office or warehouse environment, which is subject to dust and other airborne and surface pollutants, and moderate temperature extremes.
Physical Requirements: Work is primarily sedentary; duties require reaching, lifting and carrying objects weighing up to 10 lbs.; prolonged sitting to work at computer, walking; duties may require occasional to frequent loading, lifting, and carrying of file boxes weighing over 10 lbs.
Jefferson County is an equal opportunity employer. The County does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status (disabled), genetic information, sexual orientation, gender identity or expression, or political affiliation in employment or the provision of services. To request a reasonable accommodation or other assistance, contact a Human Resources representative at (409) 839-2391, or for the hearing impaired, through RELAY Texas at 1-800-735-2989 or mail your request to 1225 Pearl St., Suite 201 Beaumont, Texas 77701.
We offer a complete benefits package to all full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, prescription drug coverage, Employee Assistance Program, holidays, vacation, sick leave, and personal leave.
