What are the responsibilities and job description for the Care Coordination Manager - MATER position at Jefferson Health?
Job Details
The Care Coordination Manager works closely with the the clinical team, reporting to the program director to execute the outreach, referral, intake and care coordination aims of MATER. Builds relationships with area hospitals, physicians/staff, emergency departments, substance use disorder treatment facilities, and other service /treatment programs. Trains and supervises navigators, case managers, administrative staff and Peer Specialists who provide care coordination. Receives client referrals, assigns clients to a navigator, and following intake makes suggestions on caseload assignments based on individual needs. The Care Coordination Manager is responsible for clients’ seamless transition into treatment.
Job Description
ESSENTIAL FUNCTIONS:
Master’s degree in social work or related field from an accredited college/university.
Certificates, Licenses, And Registration
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
1233 Locust Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
The Care Coordination Manager works closely with the the clinical team, reporting to the program director to execute the outreach, referral, intake and care coordination aims of MATER. Builds relationships with area hospitals, physicians/staff, emergency departments, substance use disorder treatment facilities, and other service /treatment programs. Trains and supervises navigators, case managers, administrative staff and Peer Specialists who provide care coordination. Receives client referrals, assigns clients to a navigator, and following intake makes suggestions on caseload assignments based on individual needs. The Care Coordination Manager is responsible for clients’ seamless transition into treatment.
Job Description
ESSENTIAL FUNCTIONS:
- Oversees pre-admission, admission, retention, and discharge/transfer processes, including receiving referrals, assigning clients to navigators for care management, maintaining a waiting list, and facilitating discharges and transfers.
- Develops systems for tracking data and databases for reporting to state and local authorities, and provides reports to directors.
- Provide on-going supervision to department
- Assesses client eligibility for admission into MATER (outpatient and residential) based on level of care assessment, status of medical assistance, authorization for managed care organization clients, and method of payment.
- Develops and implements a client orientation program.
- Builds and maintains relationships and referral agreements with agencies/organizations that provide physical and behavioral/mental health care, substance use disorder treatment, housing assistance, and others.
- Manage supervisees, and train navigators, case managers, and administrative staff in effective techniques to promote client engagement, reengagement, and handle other issues related to receiving substance use disorder treatment.
- Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.
Master’s degree in social work or related field from an accredited college/university.
Certificates, Licenses, And Registration
- LCSW, LSW, LPC preferred, but license-eligible individuals will also be considered.
- Driver's license required.
- 2 years' experience in drug & alcohol treatment, health insurance claims, case management, or mental health field required.
- Supervisory experience preferred.
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
1233 Locust Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
