What are the responsibilities and job description for the Short-Term Disability/Work-Related Claims Clerk position at Jefferson Parish Sheriff's Office?
Job Summary:
We are seeking a detail-oriented and customer-service-focused Claims Clerk to handle work-related injury claims and assist employees with Short-Term Disability (STD) and Long-Term Disability (LTD) claims. This role requires excellent communication skills, data entry proficiency, and the ability to interact professionally with employees, insurance carriers, and various agencies.
Salary Range: $41,000 – $45,000 per year
How to Apply:
Resumes should be sent to Insurance Director Traci Henderson at: henderson_tr@jpso.com
For any questions, please contact the JPSO Insurance Division at 504-376-2506.
Key Responsibilities:
- Assist employees in filing work-related injury claims, STD, and LTD claims with insurance providers.
- Address employee inquiries in person and by phone regarding insurance coverage concerns.
- Ensure compliance with HIPAA guidelines by accepting and processing medical documentation for employees returning to work.
- Process and deposit payments from self-paying employees upon hiring.
- Prepare and provide documentation for bi-weekly Insurance Committee & Safety Board meetings.
- Assist other employees within the insurance division as needed.
- Process weekly wire payments for health, pharmacy, and work-related claims.
- Perform clerical, secretarial, and administrative tasks as assigned.
- Maintain accurate data entry and reporting across various software platforms.
- Interact with the public, employees, and external agencies in a professional manner.
- Demonstrate a strong commitment to customer service.
Qualifications:
- Strong organizational and administrative skills.
- Proficiency in data entry and experience with relevant software programs.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize workload effectively.
- Knowledge of insurance claims processing and HIPAA compliance is a plus.
This role is ideal for someone who thrives in a structured, service-oriented environment and enjoys assisting employees with insurance-related matters.
Company Overview
The Jefferson Parish Sheriff's Office (JPSO) is dedicated to ensuring the safety and security of our community. Our mission emphasizes professionalism, integrity, and the effective management of resources to enhance the quality of life for residents in Jefferson Parish.
Job Type: Full-time
Pay: $41,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Harvey, LA 70058 (Required)
Ability to Relocate:
- Harvey, LA 70058: Relocate before starting work (Required)
Work Location: In person
Salary : $41,000 - $45,000
