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Enrollment Services Specialist

Jefferson State Community College
Birmingham, AL Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/7/2025

Position Summary

Salary: $34,298.00 to $51,793.00 based on ACCS Board of Trustees Salary Schedule E4 05 and experience

Perform various administrative and support functions in coordination with the Graduation Office, Records, Admissions, and the Lead Enrollment Services Specialist. Communicate with students via telephone, email, and in-person; advise accordingly with respect to student records, registration, and other areas related to Enrollment Services.

Essential Duties and Responsibilities

1. Enter data in Banner, collating accurate reference materials, and communicating with instructional personnel as appropriate.

2. Download and prepare electronic documents for processing; upload documents to Banner Document Management (BDM) as needed.

3. Possess a thorough understanding of industry standards and Best Practices on the reporting of student records in accordance with FERPA guidelines and remaining current on federal & institutional student record guidelines.

4. Communicate with the Admissions Office regarding updates to student status.

5. Respond to inquiries about course credit, degree requirements, and other academic matters; provide academic advising support.

6. Answer the telephone and respond to general Admissions and Records inquiries.

7. Serve as a point of contact for archival requests, providing Catalog course descriptions and transcripts from prior years or decades.

8. Review and address class registration and other student record holds.

9. Retrieve and process incoming mail and/or direct to the appropriate area as needed.

10. Coordinate document imaging and other functions with L-19 employees.

11. Perform general office work, such as scanning and destroying duplicate documents.

12. Perform administrative duties as assigned by the Lead Enrollment Services Specialist.

13. Fulfill other duties related to the work described herein.

14. Maintain effective, professional relationships with other offices on and off campus.

15. Serve as an Enrollment Services representative on committees as appointed.

Qualifications

  • High School diploma or equivalent required. Associate degree or higher preferred.
  • One year of full-time related work experience required.
  • Community college work experience preferred.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications required and must submit a complete application packet through the online application system in order to be considered for a position. Applicants who fail to submit all required information may be disqualified. Only applications received during the period of this announcement will be considered. All application materials must be submitted through the online system. Paper documents will not be accepted by Human Resources. Please have ALL documents available for uploading at the time of application completion.

A complete application packet consists of the following:

  • A completed Jefferson State Community College online application specific to this position
  • Current resume
  • Transcripts (unofficial copies will be accepted before the deadline but official transcripts must be on file prior to extension of an employment agreement to the successful candidate). Transcripts must include conferred or awarded date.
  • Work experience verification* in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the “Qualifications” section. Verification should include dates of employment, whether full time or part time, and position title(s). Upon request from the applicant, work experience verification from current employer only may be delayed until an official offer of employment. Request must be made in the form of a statement on a separate document. If applicant delays verification from current employer and it does not cover required level of experience as stated in the “Qualifications” section, verification from previous employer(s) is required. (For clarification, please contact Human Resources.)

  • A work experience verification form can be found at Human Resources - Jefferson State Community College. Verification is the responsibility of the applicant. Verification must be completed by the employer and returned to the applicant for uploading with the online application. Do not return the paper form to Human Resources.


Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all applications become the property of Jeff State. Requests for copies of application materials, including transcripts, will be denied by the College.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

If you are applying for one or more positions, you must submit a separate application packet for each position.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check.

Jefferson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.

All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.

Jefferson State Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

Jefferson State Community College will make reasonable accommodations for qualified disabled applicants or employees. If you have a disability and require accommodation, please notify us. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to the awarding.


APPLICATIONS FOR THIS POSITION MUST BE FILED ONLINE AT:

Available Positions - Jefferson State Community College


www.jeffersonstate.edu

205.856.7764
205.856.8598


Employer
ACCS

Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.

8 hours per month
(may accumulate an unlimited number)

Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20 16 hours per month
(may accumulate up to 480 hours)

Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)

Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
15 (5 locally assigned)

Contracted Work Days
260

Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 13.57% (effective 10/01/24)
Tier II – Pays 6.20% monthly. State matches 12.60% (effective 10/01/24)
Law Enforcement Officers:
Tier I-Pays 8.50% monthly. State matches 13.57% (effective 10/01/24)
Tier II- Pays 7.20% monthly. State matches 12.60% (effective 10/01/24)

Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA.

Premium amounts:
  • Single $ 30
  • Family (without Spouse but with dependents) $ 207
  • Employee Spouse (no dependents) $ 282
  • Family (with Spouse and dependents*) $ 307
  • Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium
  • Member $ 50
  • Spouse $ 50
The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans.

Salary : $34,298 - $51,793

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