Receptionist

Jeffersontown Rehabilitation is seeking a Receptionist! 

Located in downtown Jeffersontown, sits our beautiful home.  Our smaller facility size allows for a more intimate and personalized care experience, and our good staffing levels ensure that workloads are manageable, contributing to a positive work environment.  Our team works together seamlessly to get the job done, fostering an environment of great teamwork, uplifting and positive energy, and acceptance of everyone regardless of their backgrounds. Here you’re not just another number, you’re welcomed into our fun and friendly family!

At Jeffersontown, you’ll find that every accomplishment is celebrated, every effort is acknowledged, and every team member’s contribution is genuinely appreciated. Join us and work where a passion for care meets a commitment to creating a fun and fulfilling workplace.

We offer the following to our amazing staff:

• Career Growth Opportunities: We prioritize internal growth and advancement.
• Monthly Staff Appreciation Events: Celebrating our staff's hard work and dedication with parties, giveaways, and prizes.
• Comprehensive Benefits Package: Including health, dental, and vision insurance to support our employees' well-being.
• Tuition Reimbursement Program: Supporting continuous learning and career advancement with financial assistance.
• Retirement Savings Plan: Offering a 401K plan for long-term financial security.
• DailyPay Option: Offering flexibility with daily access to earned wages.
• Pay in lieu of benefits (Mod Comp): Competitive compensation options.
• PTO with accruals for full-time employees: Earn more paid time off to support work-life balance.

This position will work with employees, residents, and their families to ensure excellent customer service and oversight of the front desk and other duties as assigned by the Administrator.  Candidate must be friendly, customer-oriented, and be able to multi-task.

Responsibilities

• Answers telephones and directs the caller to the appropriate employee.
• Pages employees when they have a phone call.
• Transfers a caller to an employee's voice-mail (if equipped) or takes a message when the employee is unavailable.
• Greets and directs visitors to their desired destinations.
• Provides callers with information, such as facility address, directions, and location. Facility fax number, our hire site, and other related information.
• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist with other related administrative support and clerical duties such as copying, faxing, filing, and other duties as assigned.
• Must be able to multi-task.

Qualifications

• Excellent verbal and written communication skills.
• CNA License preferred. 
• Exceptional interpersonal communication skills and strong organizational skills. 
• The ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Knowledge of Microsoft Outlook, Excel and Word is a plus.

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.