What are the responsibilities and job description for the Scheduling Coordinator position at Jeffrey A. Chirillo, D.M.D., P.A.?
Job Overview
We are seeking a dedicated and organized Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, ensuring efficient patient flow, and providing exceptional customer service. This position requires strong communication skills and the ability to work effectively with both patients and healthcare professionals.
Responsibilities
- Coordinate and manage patient appointments, ensuring optimal scheduling for both patients and providers.
- Utilize computer systems to maintain accurate records of appointments and patient information.
- Collaborate with staff to ensure that scheduling aligns with office operations and patient needs.
- Utilize dental office management software such as Eaglesoft for scheduling and record management.
- Provide support as a scheduling coordinator, greeting patients and facilitating their check-in process.
- Answering and handling all incoming calls in a professional manor.
- Address patient inquiries regarding appointments, services and policies in a professional manner.
Qualifications
- Previous experience as a dental scheduling coordinator or in a similar administrative role is preferred but not required
- Familiarity with dental billing processes, coding, and insurance verification is advantageous.
- Proficiency in using scheduling software; experience with Eaglesoft is a plus.
- Strong phone etiquette skills, demonstrating professionalism in all communications.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Attention to detail and accuracy in managing appointment schedules and patient information.
- Strong communication skills, both verbal and written, to effectively interact with patients and staff.
- Ability to work collaboratively within a team while also being self-motivated.
- Future: Potential advancement to Practice Administration.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a busy dental office environment, we encourage you to apply for the Scheduling Coordinator position.
Job Type: Full-time
Pay: $18.29 - $21.00 per hour
Expected hours: 32 – 35 per week
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- No weekends
Work Location: In person
Salary : $18 - $21