What are the responsibilities and job description for the Account Manager - State Farm Agent Team Member position at Jeffrey Sawyer - State Farm Agent?
Customer Service & Sales Account Manager – Sawyer Agency
Are you passionate about helping people, building relationships, and growing your career in a dynamic, customer-focused environment? Do you thrive on engaging with clients , ensuring they have the best coverage while also identifying new opportunities to serve their needs? If so, we want you on our team.
As a Customer Service & Sales Account Manager at the Sawyer Agency, you are a key player in ensuring customer satisfaction, retention, and agency growth. You’ll build strong relationships with clients, provide expert policy guidance , and proactively recommend additional products that enhance their protection. Your ability to connect with customers, understand their needs, and confidently offer solutions will directly impact our success—and yours.
What You'll Do :
- Develop and maintain strong, lasting customer relationships to drive retention and growth.
- Conduct policy reviews , ensuring clients have the best coverage for their needs.
- Recommend, explain, and sell insurance products to both existing customers (warm leads) and potential new clients.
- Confidently engage in sales conversations to identify opportunities for additional coverage.
- Oversee the resolution of complex customer inquiries , providing expert support and guidance.
- Experience in insurance sales, account management, or customer service preferred.
- Strong leadership, communication, and interpersonal skills .
- Proven track record of meeting or exceeding sales targets .
- A proactive mindset with a willingness to engage in sales conversations .
- Must hold an active state insurance license or be willing to obtain one upon hire.
- Career Growth : We provide training, mentorship, and opportunities for advancement.
- Impactful Work : Help customers protect what matters most while growing your career.
- Supportive Team : Join a collaborative, positive work environment that values your contributions.
- Competitive Compensation : Base salary plus performance-based incentives.
What We’re Looking For :
Why Join Us?
If you're ready to combine your customer service expertise with in-book sales to make a meaningful impact, apply today.
Salary : $50,000 - $70,000
