Tour Guide / Interpreter

Job Title: Tour Guide / Interpreter

Department/Division: Museum / Operations

Status: Regular Part time, Seasonal Hourly Employee

Pay Grade/Pay: $14.38 - $16.38 per hour (DOQ)

Reports to: Museum Operations Manager

Benefits: Amenities pass for employee & family.

Retirement: Georgia Defined Contribution Plan (GDCP)

Job Summary

Provides enthusiastic and dynamic instruction for school groups, motorcoach groups, and the general public, serving a wide range of audiences. Under general supervision, performs operational duties such as conducting tours, providing security for tour homes and objects in the museum collection, interacting with guests, providing information, and answering questions in a professional manner. Operates and drives motorized vehicles, including trolleys, as part of the guided tour experience. Accesses and navigates multiple floors of historic buildings to conduct tours. Staffs special events both indoors and outdoors in all areas accessible by guests. Delivers excellent customer service to visitors of the historic district. Participates in the development of new programs and assists with research, special projects, archival organization, and curatorial duties as assigned.

Description

• Provides a variety of interpretive experiences relating to Jekyll Island’s eventful past.
• Conducts tours of the Jekyll Island National Historic Landmark District and other historic sites on Jekyll Island, delivering quality educational experiences for school groups, motorcoach groups, and the general public.
• Operates and drives motorized vehicles as assigned. This includes golf carts, motorcars, gas and electric trolleys.
• Provides security for museum properties and collections, staffs special events and venue rentals, and ensures guest safety. This requires accessing and navigating multiple floors of historic buildings and surrounding grounds.
• Performs daily inspections on museum equipment, vehicles, and buildings and performs light custodial duties.
• Assists with general clerical duties for the department with professionalism and courtesy, to include answering the phone and distributing messages correctly, copying, laminating, and faxing material as requested, mail distribution, and creating correspondence as directed.
• Participates in regular staff development training sessions.
• Conducts research and project development for museum efforts as assigned.
• Participates in and contributes to maintaining lines of communication between Museum Operations and the Curatorial staff. Works with the Curatorial department to provide accurate and excellent interpretation of Jekyll Island’s past.
• Maintains a cooperative and pleasant work relationship with fellow employees, volunteers, and guests of Jekyll Island.
• Performs other duties as assigned.
  
  

Qualifications

• Must be at least 18 years old and possess a valid driver’s license.
• High school diploma or equivalent is required.
• Bachelor’s degree or advanced studies in history, public history, museum studies or related field preferred.
• Minimum of 1-2 years relevant experience. Relevant experience can include a mix of education and practical experience in areas such as customer service, public speaking, teaching, or similar fields.
• Must be a skilled and effective communicator and dynamic presenter with a commitment to learning and education
• Positive, friendly, outgoing, adaptable personality a must.
• Must be self-motivated; able to work independently and with a team.
• Must have flexible availability, including nights, weekends, and holidays.
  
  

Interpreter II Qualifications

• Meets the minimum qualifications of the Interpreter I plus
• Bachelor’s degree or advanced studies in history, public history, museum studies or related field
• Certified Interpretive Guide by the National Association of Interpretation
  
  

Physical Requirements / Working Conditions

• Exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
• More than 50% of the typical workday may be spent walking, sitting and standing.
• Between 25% and 50% of the typical workday may be spent climbing stairs, pushing and pulling.
• Less than 25% of the typical day is spent balancing, stooping and/or crouching, kneeling, reaching, sitting and repetitive motions of the wrists, hands or fingers.
• Sensory abilities required are feeling, grasping and touching with more than 50% of the time spent talking and hearing.
• Visual abilities to perform tasks required are to operate motor vehicles and determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
• Required to perform work in outdoor environmental conditions. Exposure to extreme heat, high humidity and occasionally adverse weather conditions as well as occasional extreme cold.
• Will be exposed to hazards such as moving mechanical parts and moving vehicles.
• Will be subject to atmospheric conditions such as fumes, oils, odors, dusts, mists, or poor ventilation.
• Will be subject to close quarters, such as narrow aisles or passageways/hallways.
• Noise levels are considered normal to loud, requiring worker to shout.
  
  

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, applicants may contact Human Resources at 912-635-4024 for confirmation; however, due to the volume of applicants received, we cannot provide information on application status after receipt. Applicants who need assistance to accommodate a disability may request an accommodation by contacting Human Resources at 912-635-4024.

All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Relocation expenses are not authorized, applicants should consider this when applying.

Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law.