What are the responsibilities and job description for the Front Desk Supervisor position at Jekyll Island Club Resort, a Noble House Resort?
Description
Enjoy:
- FREE Jekyll Island Annual Parking Pass
- FREE Employee Meals
The JOB
Our Front Desk Supervisor has the opportunity to provide memorable guest experiences throughout the day. As the first and last person a guest sees gives us the opportunity to set the tone for the guest experience and the opportunity to correct any issues upon departure. Positioned in the lobby of the resort, the Front Desk is a hub for guests to receive information and ask questions about the property and the local area attractions. We are looking for an individual with a dynamic personality to take ownership of guests from all backgrounds to make them feel welcome and appreciated.
The BENEFITS:
In return, you are rewarded with a competitive compensation package, including:
- Competitive pay
- Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
- 401k plan with employer matching after 1 year
- Complimentary meals
- Paid time off and holidays
- Free Jekyll Island annual parking pass
- Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
- Career growth opportunities
- On demand pay - Your pay before payday
Our CULTURE
The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.
Our VALUES
A primary focus for Noble House is to impart our core values to each and every team member. These include:
- Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
- High school diploma or equivalent (GED) required, college degree in hospitality management or related field preferred. Proficiency in front desk software and hotel management systems.
- Two to three years’ experience in a similar position preferred.
- Communicate effectively in English with guests, management, and co-workers
- Strong written and verbal communication skills
- Professional appearance and presentation required.
- Meet NHHR background screening requirements.
