Client Partner

Company Description

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

The expected salary range for this position is $155,000 - $165,000

We're an Emmy Award winning team who are looking for a creative minded Client Partner. Reporting to our VP, you'll understand social and digital-first Creative and Production, in addition to experience in other digital marketing channels

• Lead one or more of our strategically important client accounts at Jellyfish.
• Collaborate with others to create exceptional client relationships as demonstrated in NPS scores.
• Be seen by our client as the lead voice on an account and be a trusted advisor, working with C-level members of your accounts and unlocking potential within our client's organization.
• Work with the most senior levels of both Client and Jellyfish leadership to develop the best strategy, resulting in a significant positive impact to client outcomes.
• Connect with other departments/industry/global leads to developing approaches to solving the trickiest of client business problems.
• Support the Product Team in creation, delivery and advocation of new products.
• Advocate adoption and use of product(s) across your own client portfolio, facilitating conversations with clients promoting how Jellyfish products and solutions can support achieving client goals, identifying opportunities to enhance the Jellyfish client offering.
• Improve adoption of and support execution of CM practices across client teams as well as offering solutions to our Client Management team to improve the overall effectiveness of our practice.

Qualifications

• Client-centricity at the heart of your approach, where the work, and its delivery and performance come first
• Expert knowledge and thought leadership around the use of social media platforms, demonstrable creative experience within this area.
• 10 years experience managing/running teams for large-scale social and influencer campaigns
• Credible subject matter experience of channels and Jellyfish capabilities, and how they synergize to drive marketing success
• Exceptional communication, presentation skills and chair proficiency, with the ability to 'translate' for those who don't have technical knowledge
• Strong interpersonal skills with the ability to lead and inspire others, adopting a range of influencing and negotiation styles
• Ability to work in a fast-paced environment on multiple priorities simultaneously.
• Acumen to develop and refine team and delivery structures, ways of working and to devise novel approaches to challenging and evolving client requests
• Excellent commercial awareness with the ability to support others to achieve strong commercial results
• A passion for digital and a desire to be informed and on top of digital evolution and innovation in the marketplace, and to drive the same ethos in your client teams
• Proven knowledge and experience working in digital marketing, understanding the channels and their role in the mix
• Demonstrated ability to anticipate problems and work to resolve them

Note: We emphasize skills, expertise and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Additional Information

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to joining our discretionary annual bonus scheme and 401k retirement plan.

🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

All your information will be kept confidential according to EEO guidelines.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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