What are the responsibilities and job description for the Resort Housekeeping Manager position at Jellystone Park of Western New York?
As our Resort Housekeeping Manager, you will oversee and manage the daily operations and performance of the Resort Housekeepers.
This position may require flexible scheduling availability.
Requirements:Job Requirements:
- Respond to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner
- Coordinate team member selection and development and ensures team members comply with appropriate policies and procedures
- Inspect and ensure that all rental units, bath houses, cottages, and offices are thoroughly clean to meet safety and guest satisfaction standards before approving as complete
- Ensure all operation and safety procedures are properly followed
- Place orders for cleaning materials as needed while maintaining and ensuring to stay within budget guidelines
- Obtain pricing and place orders to ensure supply for rentals is adequately stocked
- Follow all established safety procedures and precautions
- Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to their manager
Job Qualifications:
- 1 year of housekeeping/cleaning experience is preferred
- Demonstrated knowledge of general janitorial work and safety measures when using various cleaning chemicals
- Excellent verbal and written communication skills
- Strong multitasking and organizational skills
- Basic computer proficiency, including the ability to use email, the internet, and Microsoft Office
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Hard Work:
- Referral bonus program to ANY of our locations
- Seasonal Now & Later Bonus
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.