What are the responsibilities and job description for the Maintenance Team Member position at JEM Restaurant Group?
Purpose: Troubleshoot repair and maintain kitchen equipment and conduct minor building repairs at designated restaurants to keep assigned restaurants in a safe, functional and marketable condition; and to ensure compliance with state and federal accessibility standards.
Job Functions: Repair and maintain assigned number of restaurants. Complete or manage all repairs and maintenance work to standard. Respond to emergencies including nights and weekends to correct unsafe or hazardous conditions. Perform periodic maintenance assessments. Perform periodic audits for disabled customer accessibility and take corrective action when needed. Execute administrative processes to schedule and track repairs. Process work orders submitted by restaurant teams. Prioritize and schedule restaurant visits in partnership with Maintenance Supervisor and District Managers. Track and process parts purchases and appropriate billing. Track and record completed repairs and maintain accurate records within facility tracking system. Grow technical skills and competencies to expand ability to maintain additional assets in the restaurant.
Education: High school diploma or GED required. Formal trade related training/education and or certifications a plus. Restaurant equipment certifications and some HVAC/mechanical, refrigeration experience is preferred but not required.
Experience and other qualifications: 3-5 years of hands-on experience working in a multi-unit facility maintenance or equipment repair capacity preferred. Wide experience performing a variety of restaurant equipment, electrical, plumbing and building repairs. Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity with minimal supervision. Strong written and verbal communication skills. Strong customer service and problem-solving orientation. Seeks to solve problems with a sense of urgency. Curiosity and aptitude for learning how things work and desire to grow and broaden skills and competencies. Basic computer skills, including experience with Outlook and Excel, and working knowledge of inventory control practices. Valid Driver’s license with good driving record and able to pass a criminal background check required.
