Gaming Machine Technician

Gaming Machine Technician

SUPERVISOR: Gaming Tech Supervisor                                                                           EXEMPT (Y/N): No

CLASSIFICATION: Key Employee

SUMMARY:

Responsible for preventive maintenance and repairs of all Class II gaming machines. Responsible for a high level of guest service as well as perform repairs on an advanced level.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBLITIES include the following (other duties may be assigned):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate and work with all departments.
• Follow all casino policy and procedures.

• Responsible for performing preventative maintenance on all Class II gaming machines.
• Make sure that all machines and equipment are in compliance with all NIGC and internal regulations 100% of the time.
• Responsible for maintaining accurate records on pass down logs, PM logs, M.E.A.L. card, etc.
• Responsible for maintaining an accurate attendance record.
• Must be able to diagnose equipment to the component level.
• Have the knowledge to read and understand electronic schematics.
• Perform all machine installations, conversions, moves and all major repairs of all associated equipment at an advanced level.
• Safely and effectively operate shop tool, electronic equipment and soldering equipment.
• Must be able to answer a call within a 3 minute time frame.
• Have the ability to complete machine moves/setup and release with little supervision.
• Handles assigned projects with little supervision.
• Can understand and use the parts system and communicates with the Tech Supervisor on required parts for repair.
• Other duties assigned by management.

ACCESS TO SENSITIVE AREAS AND INFORMATION:

• Progressive keyboard.
• Boards containing EPROM chips.
• Currency acceptor area of the games.
• Currency acceptor cash storage boxes.
• Information regarding currency and Class II Gaming Machine tickets.
• Diagnostic Screens.
• Main Game Configuration Screen.
• Clear chip and configuration chip applications.

KEYS:

• Game door keys.
• Tech room key.

SIGNATORY ABILITY:

• Record Access Cards.
• Log Sheets.

MINIMUM QUALIFICATIONS:

• Minimum one (1) or more years related experience, training or combination of education and experience.
• A degree from a two (2) year college or a diploma from a technical/gaming school and at least one (1) year of Slot Technician experience required; or, have an equivalent combination of education and work experience.
• Must be able to read operator manuals and complete projects with minimum supervisions.
• High School diploma or G.E.D.
• Tribal preference.

TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting and separation from employment.  For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

• Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications;
• Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications;
• Enrolled members of other recognized tribes who satisfy the minimum job qualifications;
• Military Veterans;
• All others who satisfy the minimum job qualifications.

EDUCATION and/or EXPERIENCE:

• High School diploma or G.E.D.
• Minimum of one (1) year or more years related experience and/or training or combination of education and experience.
• A degree from a two (2) year college or a diploma from a technical/gaming school and at least one (1) year of Slot Technician experience required; or have an equivalent combination of education and work experience.
• Must be able to read operator manuals and complete projects with minimum supervisions. 

WORK ENVIRONMENT:

• Must be able to work in a smoke filled environment.
• Must be able to stand for extended periods of time.
• Must be able to perform duties in a kneeling position.
• Must be able to life a minimum of 50 lbs.
• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
• Also may be subjected to a smoke-filled environment.
• The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 50 lbs. and 100 lbs. with assistance on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.