What are the responsibilities and job description for the Business Operations Manager position at Jenn Nguyen and Friends?

Job Description

Business Operations Manager

Compensation : $120,000 - $180,000

Location : Redwood City, CA (Hybrid : In-office M / W / F, Remote option within SF Bay Area)

Who Are We?

We are a fast-growing startup revolutionizing the way engineers work. Our product is used by over a million engineers worldwide, enabling them to build, design, and innovate faster. After years of profitability due to strong customer traction, we recently raised our first round of VC funding to integrate AI and scale a product that engineers love.

What's In It for You?

High-Impact Role Own and optimize critical business operations at a growing startup.
Fast-Paced & High-Growth Work at a VC-funded startup (
Diverse Responsibilities Oversee finance, business operations, and executive operations in a dynamic, cross-functional role.
Process & Efficiency Focused Build and refine operational processes that drive scalability.
Hands-On & Strategic A unique mix of tactical execution and strategic decision-making to shape company infrastructure.

What will you do?

As a Business Operations Manager , you will be responsible for driving operational efficiency across finance, business, and executive operations. You will work cross-functionally to manage invoicing, vendor relationships, recruiting processes, and operational systems . This is a highly visible role that requires exceptional organization, problem-solving, and execution skills to support the company's rapid growth .

Finance Operations Oversee invoicing, expenses, financial operations , and vendor payments (not accounting or bookkeeping).

Business Operations Manage company insurance, vendor contracts, operational workflows , and system integrations.

Executive Operations Support recruiting, people operations, OKRs, and internal systems to optimize company growth and efficiency.

Process Optimization Improve internal tools and workflows to increase automation and efficiency across the organization.

Cross-Functional Collaboration Work closely with leadership, finance, HR, and engineering to align operations with company goals.

Scalability & Compliance Ensure operational frameworks are scalable, structured, and compliant as the company grows.

Tactical Execution & Strategy A mix of hands-on tasks and high-level decision-making to drive efficiency across departments.

What do you need?

5 years of experience in an operational or highly cross-functional role.

Early-stage startup experience (Seed - Series B,

Strong financial operations experience comfortable overseeing invoicing, expenses, and financial tools (but not full accounting).

Process-driven & highly organized Able to implement and optimize internal operational systems.

Analytical & Tech-Savvy Comfortable with configuring tools, integrations, and workflows to automate operations .

Strong Communication Highly responsive, clear, and concise in written and verbal communication.

Hands-On Mentality Willing to take on both strategic planning and non-glamorous operational tasks .

Must Have

Experience in finance, business, and executive operations.

Highly structured and process-oriented Ability to manage multiple operational areas effectively.

Experience with QuickBooks (preferred).

Ability to work in-office M / W / F in Redwood City.

References from prior managers at VC-funded startups within the last 5 years.

Strongly Preferred (Positives)

Experience implementing and managing QuickBooks .

Proven ability to scale business operations in a growing startup.

Experience streamlining operational processes using technology.

This is a high-impact opportunity to build and optimize business operations at a rapidly growing startup . If you thrive in fast-moving environments, love building processes, and are excited to work cross-functionally , wed love to hear from you!

Salary : $120,000 - $180,000

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Business Operations Manager

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