Demo

Customer Relations Representative - State Farm Agent Team Member

Jennifer Goncz - State Farm Agent
Reynoldsburg, OH Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/18/2025

Responsive recruiter

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

ROLE DESCRIPTION : As a Customer Relationship Representative for Jennifer Goncz - State Farm Agency, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
  • QUALIFICATIONS :

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
  • BENEFITS :

  • Paid time off (holidays and personal / sick days)
  • Salary plus commission / bonus
  • Growth potential / opportunities for advancement within my agency
  • Compensation : $37,000.00 per year

    Ready to Launch Your Career?

    This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Jennifer Goncz - State Farm Agent!

    About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
  • Our office is located in Reynoldsburg, OH.
  • Our office is open Monday - Friday 9 am - 5 pm.
  • I have been a State Farm agent since 2008.
  • If you want a career, not a job, then we encourage you to apply

    State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

    Salary : $37,000

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