What are the responsibilities and job description for the Future Opening: Customer Service Representative - State Farm Agent Team Member position at Jennifer Johnsen-Nazareth - State Farm Agent?
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
Do you strive to set yourself apart from all the others?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Sewickley PA (off the Mt. Nebo Rd exit from I-79 or Camp Horne Rd off I-279).
- Our office is open 9-5 M-F and by appt.
- I have been a State Farm agent since 2008.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a proud graduate of MBA program at Duquesne University.
- We currently have 5 team members at our agency.
- We have 20 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Silver Scroll
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $30,000 - $60,000