What are the responsibilities and job description for the HVAC Service Coordinator position at Jennings Mechanical?
Service Coordinator
Location: Charleston, SC
Company: Jennings Mechanical
Job Type: Full-time
Jennings Mechanical, a trusted name in commercial HVAC and plumbing services, is seeking a Service Coordinator to join our Charleston, SC team. If you’re highly organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
Location: Charleston, SC
Company: Jennings Mechanical
Job Type: Full-time
Jennings Mechanical, a trusted name in commercial HVAC and plumbing services, is seeking a Service Coordinator to join our Charleston, SC team. If you’re highly organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Schedule and dispatch HVAC and plumbing technicians for service calls
- Serve as the main point of contact for customers and technicians throughout the day
- Communicate with customers to coordinate appointments, follow-ups, and service updates
- Maintain accurate records of work orders, service tickets, and schedules
- Order parts as needed and track delivery timelines
- Support the Service Manager with administrative tasks and team coordination
- Ensure timely and professional communication with all stakeholders
- Prior experience in a service coordination, dispatching, or administrative role (mechanical/HVAC industry preferred)
- Strong multitasking and organizational skills
- Excellent communication and customer service skills
- Proficiency in Microsoft Office; experience with service software is a plus
- Ability to work well with a team and manage changing priorities
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional growth and development
- A supportive, team-oriented work environment
