Dispatcher

JOB OVERVIEW:

Employee will schedule and load/unload all in bound and outbound shipments, verify the shipping documents match the items, & assists with inventory management & production.

EDUCATION/EXPERIENCE:

• GED Required
• One-to-Three (1-3) Years Logistics or Customer Service Experience Preferred

RESPONSIBILITIES:

• Process and transmit information and instructions to coordinate and dispatch truck drivers according to written schedules and work orders, or as required by emergency situations.
• Load and unload shipments using fork trucks/overhead cranes/etc.
• Pick, pack, and stage products for requested orders.
• Prepare shipping documents & schedule shipments
• keeping accurate records, inspecting goods received for damage, and distributing products to other departments.
• Maintain freight log of all outgoing shipments
• Participate in monthly cycle counts & other inventory management assignments
• Answer customer inquiries and investigate customer complaints regarding transportation, delivery, or quality of company’s products and services.
• Arrange for refund, exchange, and credit for returned merchandise.
• Other ad hoc assignments

JOB REQUIREMENTS:

• Must be able to read a tape measure to the 16th of an inch. (Passing a written test is required)

• Experienced in reading and interpreting blueprints.
• Strong math, verbal, and literacy skills
• Experienced in the operation of material handling equipment including, but not limited to, forklift, overhead crane, conveying systems, etc.
• Possess personable, outgoing communication skills to converse with diverse groups of people
• Possess planning/detail-oriented organizational skills to prioritize work activities and use time efficiently to ensure work completion within required time frame
• Possess customer service competency to respond promptly to internal and external requests for service and assistance
• Possess quality control competency to self-monitor accuracy and thoroughness and apply feedback to ensure quality performance
• Communicate, understand, and perform complex tasks with minimal supervision
• Possess dependability to be consistently at work and on time
• Possess a “Team” mentality with the ability to lead others and manage competing work demands
• Possess heavy (100 lbs.) lifting capability

Available Schedule:

• Four 10-hour days. Monday - Thursday (Off Friday, Saturday, Sunday)
• 6:00am - 4:30pm
• Overtime is available

• 
  Job Type: Full-time

Benefits:

• 401(k) with 12% matching
• Healthcare, Vision, Dental
• Health savings account
• Employee assistance program
• Life insurance
• Referral program
• Paid Vacation
• Paid Holidays

EOE M/F/D/V