What are the responsibilities and job description for the Traffic Violations Resolution Expert position at JENOPTIK Smart Mobility Solutions?
JENOPTIK Smart Mobility Solutions is committed to providing exceptional customer service and support to our customers.
To achieve this goal, we are seeking a Traffic Violations Resolution Expert to join our team.
The successful candidate will possess:
- Fluency in English and Spanish
- A minimum of 2 years prior experience in a similar role
- Intermediate knowledge of Microsoft Office products
Responsibilities of this role include:
- Reviewing traffic violations
- Processing payments
- Maintaining a working knowledge of customer rules and regulations
- Ensuring work is completed in accordance with local rules
- Providing a one-stop resolution to customer inquiries
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
