Inside Sales/Customer Service Representative - Granite Bay

WHAT YOU’LL BE DOING 

The Inside Sales/Customer Service Representative is a key position in our Northern California Branches. You will work in an exciting and diverse environment and meet interesting people. Your primary customers are contractors, engineers, and project managers. You’re on the phone, taking orders and building relationships with many local customers.  

Reporting to the Customer Sales Manager, you’ll primarily work with the Sales team, Dispatch, and Engineering team.   

A highlight of your day-to-day will include:  

• Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.  

• Assisting with all walk-in customers and sales calls. 

• Producing quotations using the Enterprise Resources Planning Software (ERP). 

• Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team. 

• Assisting Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry. 

WHO WE ARE LOOKING FOR 

You’re enthusiastic and motivated in a fast-paced environment. You like working with a diverse customer pool. You are incredible at multi-tasking. You have customer service and a construction background. You’ve worked with an ERP system and understand the fundamentals. You don’t take shortcuts. You’re safety conscious not just for yourself, but for your team.  

We’re open to individuals who aren’t just looking for their next job, they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company who will invest in you. In our culture – everyone matters.  

ALL ABOUT JENSEN PRECAST 

Much like you, our founder, Don Jensen was looking for a way to support his family, so he started his Company in 1968. Since founded, we’ve been supporting communities across Nevada, California, Arizona, Washington, and Hawaii.  

Jensen Precast likely has an impact on your daily life.  We build culverts to take water away from your neighborhoods, underground utility boxes to hold cables, and manholes to allow workers access to the sewers deep below the roads we drive on. And that’s just a small sample of what we do at Jensen on a daily basis.  

When you work at one of Jensen’s many locations, you will enjoy the close relationships and camaraderie of a small company while being part of a larger, well-established, growing company. 

We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process. 

Base Pay:  $22.00 to $25.00 per hour based on related experience.

Position Requirements

We are looking for that candidate with an orientation toward personal growth and continuous improvement.  This position requires skills in reading engineering plans, coordination of multiple tasks and projects simultaneously, ability to meet required deadlines, and interpersonal skills for working with Jensen’s direct customers. 

The ideal candidate will possess demonstrated sales experience. Other desired qualifications include but are not limited to:

• Some coursework after high school. (preferred)
• Minimum of 2 years of experience working in the construction industry as a supplier, contractor, or office support function - Required.
• Working knowledge of plans, prints, drawings, and detailed plan specifications per customer requirements.

Salary : $22 - $24