What are the responsibilities and job description for the Field Service Engineer position at JEOL USA, INC.?
As a field service engineer in the Portland, Oregon area you will travel daily to customer sites to install scientific instruments and provide hands on technical support, routine maintenance, troubleshooting, and repair electron microscopes for clients.Field Service Responsibilities : Install new or modified electron microscopes at customer's facility to ensure full functionality according to specificationsIndependently diagnose and repair electron microscopes within the territoryinspect malfunctioning instrument to determine nature and scope of problemCommunicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish workExercise discretion and independent judgment in resolving problemsProvide on-site technical assistance to troubleshoot and repair equipmentComplete and submit field service reports and weekly expense reportsField Service Requirements : Associate’s degree in engineering and / or science6 months electronics or related experience and / or trainingExcellent customer service skillsHands-on technical experience with installation and repair of equipmentKnowledge of and ability to apply analog, digital, and RF electronicsA basic understanding of troubleshooting techniques and approachesA valid driver's license and passport are requiredUp to 30% overnight travel is anticipatedJEOL offers : Competitive salaries and a comprehensive benefits package401K plan with a matchCompany carOpportunities for advancementAbout JEOL : Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products.We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.How to Apply : Please complete an online application at http : / / ww.jeolusa.com / careersJEOL USA, Inc. is an Affirmative Action / Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Applications from minorities, females, protected veterans, and individuals with disabilities are strongly encouraged.EOE / Minorities / Females / Vet / Disabled
