What are the responsibilities and job description for the Customer Service Representative position at Jeremi's Auto Repair?
Drive Your Career Forward with Us!
At Jeremi's Auto Repair, we believe in more than just great service -we believe in family. As a Customer Service Representative, you'll be the friendly voice and helpful hand that ensures our customers feel valued, heard, and supported. If you love working with people solving problems, and being part of a team-oriented environment where customers are treated like family, we'd love to have you join us!
What You'll Do:
- Welcoming customers with a smile-whether in person, on the phone, or via email.
- Greet and assist customers with warmth, professionalism, and care.
- Supporting the team with administrative tasks, invoicing, and a bit of multitasking magic.
- Being a friendly face (or voice) that keeps customers coming back.
- Keep the wheels turning behind the scenes-scheduling, coordinating, and making sure no detail slips through the cracks.
What we're looking for:
- Important to you to see the people around you succeed
- A natural conversationalist who can make customers feel like VIPs.
- Someone who thrives in organized chaos and loves a good challenge.
- A multitasking wizard who can juggle calls, emails, and in-person chats without breaking a sweat.
- Tech-savviness is a plus, but if you can learn quickly, we'll get you up to speed.
- Experience in customer service (automotive background? Even better. But if you're a fast learner, we'll teach you the ropes!)
What's in It for You?
- Competitive pay and benefits-because you deserve it.
- Growth opportunities-this isn't just a job; it's a growth path.
- A fun, supportive, and downright awesome team
- Recognition for your hard work-because we see and appreciate you.
- Hands on training-so you'll know your stuff in no time.
- Vision, Health, Dental and Life Insurance
- Pet Insurance
At Jeremi's Auto Repair, we are committed to maintaining a safe, professional, and productive work environment for our team and customers. To uphold these standards, the following policies are strictly enforced:
Drug & Alcohol Policy - The use, possession, or influence of drugs or alcohol during work hours is strictly prohibited. Any violation of this policy will result in immediate disciplinary action, up to and including termination.
No Smoking in the Shop - To ensure a clean and safe work environment, smoking is not permitted inside the shop at any time. Designated smoking areas are provided outside during approved breaks.
Personal Phone Use - To maintain focus and efficiency, personal phones must not be used during work hours unless on a designated break. If an emergency arises, please inform management immediately.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- No nights
Work Location: In person
Salary : $50,000 - $80,000