Administrative Assistant - Fargo-Moorhead

ABOUT JEREMIAH PROGRAM 

Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. Jeremiah Program offers one of the nation’s most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility. 

Founded in 1993, this year JP is supporting over 1,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester. 

POSITION SUMMARY 

Reporting to the Operation’s Manager, the Administrative Assistant is responsible for the daily support of the campus as well as assisting with the execution of projects and events.  This position provides overall support to the campus Leadership Team (LT) which includes the Executive Director (ED), Family Services Director (FSD), Director of Development (DoD), Child Development Center (CDC) Director, and Operations Manager (OM).   

PRIMARY RESPONSIBILITIES   

Administrative & Office Operations 

• Oversee general office operations, including managing deliveries, mail, incoming donations, and the campus inbox. 

• Maintain and organize essential campus documents, forms, and records for staff and families in coordination with the Leadership Team. 

• Monitor supply needs and manage inventory to support smooth day-to-day and event-related campus activities. 

Front Office & Visitor Management 

• Manage front office operations by greeting visitors and parents, verifying credentials, and coordinating student pick-ups in partnership with teachers. 

• Answer calls, provide general information, and direct inquiries to appropriate staff by maintaining a strong understanding of campus roles and responsibilities. 

Campus Leadership Support 

• Collaborate with the Operations Manager (OM) to support the Executive Director (ED) and campus Leadership Team with calendar management, meeting scheduling, and preparation of relevant materials. 

• Provide support on high-level projects and special assignments as directed by the OM or ED.
• Reconcile and manage the ED’s credit card expense reports accurately and on time.
• Coordinate key aspects of the incoming family Empowerment & Leadership (E&L) experience, including course sign-ups, journal distribution, and campus tours, to support engagement and persistence. 
• Support event logistics by managing registrations and surveys through designed platforms like Eventbrite and SurveyMonkey. 

Team Collaboration & Organizational Culture 

• Foster a positive, inclusive, and mission-aligned team culture in collaboration with campus leadership. 

• Communicate respectfully and professionally with staff, board members, volunteers, and participants. 

• Actively participate in staff meetings, offering input to enhance program quality and service delivery. 

• Collaborate with colleagues, program participants, and volunteers to continuously improve services and support participant success. 

• Uphold professional conduct and contribute to a safe, welcoming, and equitable environment for all members of the Jeremiah Program community.