Tasting Room Associate

About Us:

Join our dynamic team at Jeremy Wine Co, where we pride ourselves on producing exceptional wines and delivering an unforgettable experience for every guest. Known for our small-lot vintages and eclectic selection, as well as Lodi classics, we create a warm, inviting atmosphere for both seasoned wine enthusiasts and newcomers. We’re looking for an energetic and passionate Tasting Room Associate to join our customer-focused team.

Job Overview:

As a Tasting Room Associate, you’ll be at the forefront of our guest experience, guiding visitors through wine tastings, educating them about our wines and winemaking process, and ensuring they have a memorable visit. If you’re someone who loves wine, enjoys talking to people, and thrives in a fast-paced, ever-changing environment, this is the perfect opportunity for you. Experience in the hospitality industry and knowledge of the wine tasting experience are essential. This position offers an excellent opportunity for advancement and to contribute to a dynamic, growing, and committed tasting room/winery team.

Key Responsibilities:

• Greet and engage guests with enthusiasm, offering a warm and inviting experience.
• Conduct wine tastings and educate guests about our wines, the winemaking process, and the history of the winery.
• Operate the point-of-sale system and ensure smooth and accurate sales transactions.
• Promote the wine club and winery events to guests, encouraging participation.
• Maintain cleanliness and organization of the tasting room, bar area, and facilities.
• Assist with setting up and hosting winery events, both onsite and offsite. Assist with the breakdown and cleanup of events.
• Represent the winery at occasional offsite tastings and events.
• Lift and transport wine and retail merchandise, assisting guests to their cars as needed.
• Ensure a safe and enjoyable experience for all guests.
• Collaborate with the team to create a seamless, positive environment for visitors.

Key Qualifications:

• Must be 21 years or older.
• Wine knowledge and previous winery hospitality experience is a must.
• Must have reliable transportation to work at both our Downtown Lodi and Lockeford locations.
• Must have a strong, outgoing personality and be confident, engaging, and comfortable in social situations.
• Must understand the difference between customer service and hospitality: customer service focuses on meeting needs and fulfilling requests, while true hospitality is about making guests feel welcome and valued, going above and beyond, and creating a memorable experience.
• Ability to regularly lift up to 50 lbs and stand for extended periods. The ability to bend, twist, reach, push, and pull on a frequent basis.
• Detail oriented
• Strong communication and interpersonal skills with a genuine passion for interacting with guests.
• Ability to multitask and manage changing priorities with enthusiasm and professionalism.
• Comfortable working in a fast-paced environment while maintaining a friendly, professional demeanor.
• A love for wine and a desire to continuously learn about wine and food pairings.
• Must be available to work weekends, holidays, and winery events as required.
• Must be able to follow both verbal and written instructions and adhere to winery service standards.
• Must obtain RBS (Responsible Beverage Service) Certification

What We Offer:

• Job Type: Full-time
• Set Schedule: Thu-Mon, weekends required
• Expected hours: 30-35 per week
• Competitive pay: $18 - $20/hour DOE
• Opportunities for tips & wine club bonuses
• Generous employee discount on wines & merchandise
• Opportunities for career growth within the company & to expand your wine knowledge

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 35 per week

Benefits:

• Employee discount
• Paid sick time
• Paid training

Shift:

• Day shift

Work Location: In person

Salary : $18 - $20