What are the responsibilities and job description for the Service BDR position at Jerry Hunt Supercenter?
Job Overview:
As a Service Business Development Representative (BDR) at Jerry Hunt Supercenter, you will play a pivotal role in generating new service leads, nurturing existing client relationships, and driving service appointments to support the growth of the service department. The ideal candidate will have a strong customer service background, excellent communication skills, and a passion for the automotive industry.
Key Responsibilities:
- Lead Generation: Proactively identify and generate new service leads through outbound calls, and emails.
- Customer Outreach: Contact existing customers and prospects to promote service offerings, including maintenance packages, repairs, and other value-added services.
- Appointment Scheduling: Set service appointments for customers, ensuring a seamless process from lead generation to booking.
- Follow-Up: Track and follow up on leads to ensure service appointments are scheduled and customers are engaged.
- Relationship Building: Develop and maintain relationships with new and existing customers, ensuring repeat business and high customer satisfaction.
- Data Management: Record all customer interactions in the dealership's CRM system, maintaining accurate and up-to-date records of leads, contacts, and appointments.
- Collaboration: Work closely with the service team, including service advisors and managers, to ensure that all leads are followed up with and appointments are managed effectively.
- Market Knowledge: Stay up-to-date on current service offerings, promotions, and new technologies to provide accurate information to customers.
- Sales Support: Assist in achieving service department sales targets and contribute to the overall performance of the dealership.
Qualifications:
- High school diploma or equivalent required; college degree preferred.
- Previous experience in sales, customer service, or the automotive industry preferred.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in using CRM software and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment while maintaining a high level of customer service.
Physical Demands:
- Ability to sit or stand for extended periods.
- Occasional light lifting and carrying of materials.
Compensation:
- Competitive base salary plus commission.
- Benefits package (medical, dental, vision, etc.)
- Paid time off and holiday pay.
Working Conditions:
- Typical working hours will be during standard dealership hours (may include evenings or weekends based on dealership needs).
Jerry Hunt Supercenter: The Biggest, The Best—The Pre-Owned Leader in North Carolina!
If you’re looking for top-tier, look no further. Jerry
Hunt Supercenter—North Carolina’s largest independently owned pre-owned dealership—is family-owned and operated by the legendary Hunt family for over 40 years. We’ve built a powerhouse operation, setting the bar high with unbeatable quality vehicles and world-class customer service. We don’t just set standards; we redefine them.
Located in the beautiful Piedmont-Triad, our dealerships in Lexington and Salisbury are perfectly situated. We’re three hours from the coast, an hour from the breathtaking NC mountains, and surrounded by quaint communities known for their charm, fantastic restaurants, unique shops, and top-rated schools. And don’t forget the low cost of living—it’s practically a steal! With low crime rates and easy access to major cities like Greensboro, Winston-Salem, Charlotte, and Raleigh-Durham, there’s no better place to call home.
At Jerry Hunt Supercenter, our work environment is all about growth, advancement, and long-term career success. You want a career with potential? We have it. A professional team with the chance to rise through the ranks? Right here. If you’re an energetic, fast-paced professional who knows how to connect with people and wants to be part of a winning team, Jerry Hunt Supercenter is where you belong.
Come see why we’re “The Best in the Business” for pre-owned automotive sales—and why, when it comes to career opportunities, we mean business!
Pay: Up to $60000 / year
Pay:
- Commission pay
- Bonus pay
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
Job Type: fulltime
Schedule:
- 8 hour shift
- Monday to Friday
- Day shift
Education: High school degree
Work location: On-site
Salary : $60,000