What are the responsibilities and job description for the Shift Leader position at Jersey Mike's Northvale?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will have a strong background in restaurant management, particularly in fine dining or coffee service environments. As a Shift Leader, you will play a crucial role in ensuring smooth operations during your shift, providing exceptional customer service, and leading the team to deliver high-quality food and beverage experiences.
Duties
- Supervise daily operations of the restaurant, ensuring adherence to company standards and policies.
- Train, develop, and mentor team members to enhance their skills in food service management and customer interaction.
- Manage the kitchen areas, ensuring cleanliness, organization, and compliance with health and safety regulations.
- Oversee the preparation of food ensuring quality and presentation meet established standards.
- Handle POS transactions efficiently while maintaining accurate cash handling procedures.
- Address customer inquiries and complaints promptly to ensure satisfaction.
- Collaborate with management to implement promotional activities and improve service delivery.
Requirements
- Proven experience in restaurant management or a similar role within the food service industry.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication skills for effective interaction with staff and customers.
- Familiarity with kitchen management practices and operations is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Proficiency in using POS systems for order processing and sales tracking.
Join our team as a Shift Leader where you can make a significant impact on our guests' experiences while fostering a positive work environment for your colleagues!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Ability to Commute:
- Northvale, NJ 07647 (Required)
Work Location: In person
Salary : $16 - $18