What are the responsibilities and job description for the Shift Leader position at Jersey Mike's Subs (JMSTC LLC.)?
Job Summary
We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for managing staff, ensuring quality food preparation, and maintaining a positive atmosphere for both employees and guests.
Responsibilities
- Supervise and lead team members during shifts to ensure efficient operations.
- Manage shift schedules, ensuring adequate staffing levels to meet customer demand.
- Oversee food preparation processes to maintain quality and safety standards.
- Provide training and support to new employees, fostering a collaborative work environment.
- Address customer inquiries and concerns promptly, ensuring a high level of satisfaction.
- Assist with bartending duties as needed, maintaining knowledge of drink recipes and service techniques.
- Monitor inventory levels and assist with ordering supplies as necessary.
- Enforce health and safety regulations within the workplace.
Requirements
- Proven experience in shift management within the food service or restaurant industry.
- Strong leadership skills with the ability to motivate and guide team members.
- Previous experience in bartending or food preparation is preferred.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Experience in supervising staff or serving as an assistant manager is a plus.
- A commitment to providing outstanding customer service and support.
Join our team as a Shift Leader where you can make an impact while developing your career in the hospitality industry!
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Expected hours: 20 – 40 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $19
