What are the responsibilities and job description for the Shift Leader position at Jersey Mike's Subs?
Benefits
- Flexible Schedule
- Paid Training Programs
- Opportunity for advancement- we like to promote from within!
- Food Discount
- Insurance benefits for full-time employees
- Be energetic, hard-working, and ethical
- Ability to understand and adhere to all company policies and procedures
- Commitment to learning
- Have strong desire to work as a Team Player
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery such as knives, grills, slicers, etc.
- Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
- Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.
- Flexibility to work day and nights shifts, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Ability to lift 40 pounds
- Must be 18 years old or older
