What are the responsibilities and job description for the Lead position at Jersey Mike's?
About Us:
Jersey
Mike’s is a well-established and renowned sub chain committed to creating
unparalleled experiences for our team members, guests, and the brand. Our
mission is rooted in providing exceptional service and maintaining the highest
standards of food quality. As a Lead, you will embody this mission by leading a
team that consistently delivers outstanding service, ensuring that every guest
interaction reflects the warmth, efficiency, and excellence that define Jersey
Mike’s experience.
Position
Overview:
At Jersey
Mike’s, we believe in creating unparalleled experiences for our team members,
guests, and the brand. As a Lead, you will be instrumental in bringing our
mission statement to life by fostering an environment of excellence, teamwork,
and exceptional service. You will lead a team dedicated to delivering memorable
moments for every customer, ensuring our food quality and brand reputation
shine through every interaction.
Key
Responsibilities:
Championing
Unparalleled Experiences:
Embrace
and embody our mission to provide unparalleled experiences, both for our valued
team members and the guests we serve.
Inspire
your team to understand the significance of their role in crafting exceptional
moments that reflect our brand's values.
Elevating
Team Member Growth:
Lead
by example, demonstrating Jersey Mike’s commitment to fostering personal and
professional growth among team members.
Encourage
a culture of continuous learning and development, offering guidance and support
to help them achieve their potential.
Guest-Centric
Approach:
Uphold
our mission by ensuring that every guest interaction is marked by warmth,
enthusiasm, and a genuine desire to exceed their expectations.
Respond
to guest feedback and concerns with empathy, turning potential challenges into
opportunities for enhanced experiences.
Operational
Excellence:
Collaborate
with your team to ensure seamless operations that reflect our dedication to
quality, consistency, and safety.
Guide
the implementation of best practices and standards to maintain a clean,
efficient, and inviting environment.
Nurturing
Brand Representation:
Serve
as a brand ambassador, reinforcing Jersey Mike’s identity in all aspects of the
restaurant's operations.
Translate
our mission into tangible actions that align with our brand values and
contribute to positive brand perception.
Supporting
Team Success:
Empower
your team by providing clear direction, setting goals, and fostering an
atmosphere of camaraderie and mutual respect.
Recognize
and celebrate achievements, reinforcing the importance of their role in
fulfilling our mission.
Qualifications:
Passion
for delivering unparalleled experiences, both for team members and guests.
Demonstrated
leadership skills, including the ability to inspire, motivate, and develop a
diverse team.
Excellent
interpersonal and communication abilities, enabling effective interactions with
team members and customers alike.
Previous
experience in a supervisory or leadership role in the food service industry is
an advantage.
Understanding
of food safety protocols, hygiene standards, and operational best practices.
Flexibility
to work in a dynamic, fast-paced environment, including evenings, weekends, and
holidays.
Benefits:
Opportunities
for advancement within a growing organization that values and supports career
development.
Discounts
on Little Caesars products for you and your family.
Comprehensive
training programs aimed at honing leadership skills and fostering personal
growth.
**How to
Apply:**
Eager to
contribute to crafting unparalleled guest experiences? If you're excited about
becoming a part of Jersey Mike’s family and are motivated to delight our
guests, we invite you to apply today. We eagerly anticipate reviewing your
application.
At Jersey
Mike’s, we are united in our commitment to exceptional service and the joy of
leaving a lasting impression on our guests. Join us in shaping unforgettable sub
moments and charting a fulfilling career path!
Note: The
duties and responsibilities described are not a comprehensive list and
additional tasks may be assigned from time to time or the scope of the job may
change as necessitated by business demands so please discuss the job
responsibilities with the Owner and/or his/her designee. He/She/They will
review the essential job functions, which are normally defined as the
fundamental activities conducted on a daily or regular basis that will affect
the success of the restaurant.*