What are the responsibilities and job description for the Operations Supervisor position at Jersey Mike's?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team. The Shift Leader will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members in a fast-paced environment. This role requires strong leadership skills and the ability to manage various aspects of the business, including food preparation, safety protocols, and staff management.
Duties
- Supervise and coordinate daily operations during shifts to ensure smooth workflow.
- Train, mentor, and evaluate team members on best practices in food handling and customer service.
- Assist with food preparation and ensure adherence to food safety standards.
- Handle customer inquiries and resolve any issues that arise during service.
- Maintain cleanliness and organization of all areas.
- Collaborate with management to implement operational improvements.
Skills
- Strong understanding of food handling practices and food safety regulations.
- Experience in kitchen management, including staff supervision and training.
- Ability to manage budgets effectively while maintaining quality service.
- Skills in cooking and food preparation are highly desirable.
- Excellent communication skills for interacting with customers and team members.
- Experience as an Assistant Manager or in a similar leadership role is a plus.
- Strong problem-solving skills to address operational challenges efficiently.
Requirements
- OPEN AVAILIBILITY IS A MUST.
Join our dynamic team as a Shift Leader where you can make an impact while developing your career in the hospitality industry!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Ability to Commute:
- North Platte, NE 69101 (Required)
Work Location: In person
Salary : $16 - $18