What are the responsibilities and job description for the Customer Service Representative - Part Time - Evening position at JERSEY SHORE UNIVERSITY MEDICAL CENTER?
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff. Provides clerical and telephone support. Responsible for entering computer data, registration of medical information, triaging of clinical specimens and reviewing requisition forms. Identifies and assesses problems that arise, investigates and resolves inquiries and if necessary, refers complaints to supervisor / manager.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- A minimum of 1 year of experience in customer service.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Previous medical and/or laboratory experience.
