What are the responsibilities and job description for the Compliance and Training Officer position at JESSICA & FRIENDS COMMUNITY?
Definition and Basic Function:
The Jessica & Friends Community Compliance Officer is responsible for ensuring that our organization adheres to all regulations and guidelines in our industry. This includes, but will not be limited to, monitoring practices, identifying potential compliance issues, designing/conducting relevant staff training, and implementing corrective actions to guarantee proper support and services for our clients.
Accountability: Chief Executive Officer
Responsibilities:
- Leads and manages programs in Quality Assurance (QA), Risk Management, Compliance, and Training to ensure regulatory compliance.
- Chairs Administrative Review and Human Rights Committee meetings.
- Supervises compliance staff and coordinates processes for individual satisfaction.
- Maintains internal performance metrics as assigned.
- Directs internal audits related to licensing conformity.
- Serves as incident management point person for all service lines: assigs qualified certified investigators and manages incident closure metrics related to contractual obligations.
- Oversees all aspects of new program licensing and new service development.
- Serve as the Jessica and Friends Community Corporate Compliance and Training Officer.
- Directs performance based contracting obligations.
- Ensures that Jessica and Friends Community programs meet all documentation, client records, and reporting standards.
- Develops and leads staff training on compliance and related issues.