Marketing And Development Assistant

Marketing and Development Assistant 

The Marketing and Development Assistant provides administrative support to the Marketing and Development team, assisting with social media, in-kind donations, event coordination, outreach materials, donor communications, and general department tasks to help advance the mission of Jessica’s House. 

This position also requires being a staff lead on group nights as needed.  

Attributes and competencies for staff at Jessica’s House 

• Respect – For each member of the Jessica’s House team, all Jessica’s House constituents, and their personal role in the organization. 
• Accountability – Effective members of the Jessica’s House team are hardworking and dependable.  
• Compassion – For the children and families who seek our help and for the team. Passionate – About work that is meaningful and measurable. 
• Integrity – Not cutting corners, ethically, ever. Earns trust and maintains confidences.  
• Positive attitude – Enthusiasm for the work they do. 
• Intelligence – An ability to learn and adapt to changing environments and meet best practices. 
• Organized and efficient – Ability to focus on key priorities and produce results with lean principles. 
• Communication skills – Demonstrates high oral and written communication skills in multiple settings. Ability to listen and understand varying viewpoints. 
• Humility – A requisite attribute of creating positive social change. 

Marketing Support 

• Provide backup support for social media manager as needed. 
• Help schedule and coordinate content for social media and website updates. 
• Manage inventory and ordering of outreach promotional items, brochures, and other print materials. 
• Answer and direct incoming marketing and development phone calls, excluding donor-related inquiries. 
• Track engagement and analytics for social media and email campaigns. 
• Assist with press release distribution and media outreach. 
• Prepare reports and presentations as needed. 

Development Support 

• Conduct research on pledges, grants, and prospective donors as needed. 
• Maintain and update donor mailing lists.  
• Assist with donor communications that do not require a relationship-building component, such as sending invoices, processing platform transitions, and payment reminders.  
• Support the department with administrative tasks such as note-taking, follow-up assignments, and document gathering.  
• Serve as the first point of contact for in-kind donation inquiries, handling phone calls, messages, and coordination. 
• Assist with event planning, including vendor communication, invitations, mailing lists, and logistics.  
• Help coordinate fundraising campaigns including year-end appeals and direct mailers.  

Other Duties: 

• Prioritizes conflicting needs; handles matters expeditiously and proactively, and follows through on projects to successful completion, often with deadline pressures. 
• Facilitating support groups as needed. 
• Support group facilitator  
• Act as staff lead for assigned group nights 
• Mandated reporting if needed 
• Securing doors/gates - last one to leave  
• Facilitating groups as outlined in Jessica’s House training and manual 
• Provide offsite support as needed for critical incidents 

Requirements: 

• Experience – two years' experience in administrative, marketing and/or fundraising. 
• Ability to decipher and organize large amounts of data. 
• An analytical mindset with superb communication and problem-solving skills. 
• Attend Jessica’s House volunteer training.  
• Being certified in CPR and completing mandated reporter training.  
• Completing continuing ed in marketing, fundraising and grief support practices as needed.  

Reports to:  

Director of Marketing and Development 

Featured Benefits:

Medical, vision, dental insurance, 403(b) savings plan, paid time off and holidays.