What are the responsibilities and job description for the Project Manager Tech Standards position at JetBlue Airways Corporation?
Position Summary
The Tech Standards Project Manager manages and actively leads Technical Operations specific projects through all phases of the project lifecycle (initiate, plan, execute, monitor, control, and close). Reporting to the General Manager, Tech Standards and Crewmember Engagement, the Tech Standards Project Manager drives the successful execution of prioritized projects.
Essential Responsibilities
Responsible for the successful implementation of assigned project plans, specifically pertaining to the opening or expansion of Tech Ops maintenance stations
Optimize existing business processes in order to improve Technical Operations processes and programs
Identify, analyze, and improve workflows within the Technical Operations organization
Collaborate and interface with product owners, key stakeholders, and others
Identify risks, document mitigation strategies, and implement change management plans
Identify projects core dependencies and critical paths
Provide project status, timelines, resources, and financials for weekly updates and Steering Committees, as required
Schedule and coordinate tasks for deliverables, resources, and projects
Proactively communicate and collaborate with external business partners and internal subject matter experts to produce quality deliverables
Coordinate business case development and submissions and execute
Stay knowledgeable of JetBlue’s Safety Management System (SMS), Safety Policy, Security Policy, and behavioral standards
Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
Three (3) years of continuous improvement, process engineering, or project management experience
Proficient with Microsoft Project, Visio, and Office Suite (Excel, Word, PowerPoint, Outlook)
Knowledge of and ability to apply project management techniques, tools, and documents
Sound decision-making ability, analytical reasoning, and organizational skills with the ability to complete multiple projects simultaneously
Strong verbal and written communication skills to effectively manage project communications and stakeholder expectations at all levels of the organization
Possesses highly effective analytical thinking ability to gather, understand, integrate, and synthesize complex information in order to develop solutions, make recommendations, or propose action plans
Financial acumen, moderate return on investment analysis, and ability to structure a business case (or ability to learn said skills quickly)
Possess the ability to quickly adapt to last-minute changes, changing priorities, or project changes
Strong teamwork skills
Strong presentation skills
Available for occasional overnight travel (30%)
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications
Bachelor’s degree
Project Management Certification (PMP)
Lean / Six Sigma Certification
Knowledge of Information Systems and Technical Operations
Ability to manage multiple projects simultaneously
Experience in change management and process improvement
Crewmember Expectations :
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
Identify safety and / or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment :
Computer and other office equipment
Work Environment :
Traditional office environment
Physical Effort :
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
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