What are the responsibilities and job description for the Territory Manager position at JetRide?
ONLY CANDIDATES CURRENTLY RESIDING IN THE DEERFIELD BEACH/SOUTH FLORIDA AREA WILL BE CONSIDERED.
JetRide is looking for high-performing Territory Managers to lead and oversee the operations of our boat clubs in key Florida markets. This role is designed for experienced operational leaders, who thrive in multi-location environments and have a passion for delivering exceptional member experiences.
Territory Managers are responsible for the full scope of boat club operations within their assigned market — including employee leadership, compliance, cost control, member satisfaction, and fleet readiness. These are hands-on leadership positions that require a proactive mindset, attention to detail, and strong decision-making abilities.
Key Responsibilities:
- Lead and manage day-to-day dock operations across multiple locations within assigned territory
- Travel regularly within the territory to provide on-site leadership and operational oversight
- Conduct monthly travel outside of territory for leadership meetings, training, and support initiatives
- Build a culture of accountability, professionalism, and service across all club locations
- Recruit, hire, train, and manage dock-level staff and managers
- Ensure consistent and positive member experiences through high CSAT and NPS scores
- Implement and enforce all Standard Operating Procedures (SOPs) across territory
- Approve payroll, staffing schedules, and manage employee performance
- Oversee lease and insurance agreement compliance and site documentation
- Perform and coordinate routine vessel maintenance and fueling operations
- Manage vendor relationships to ensure quality and timely service delivery
- Conduct regular audits to ensure safety, cleanliness, and compliance standards are upheld
- Identify inefficiencies, reduce operating costs, and continuously improve processes
- Collaborate with Regional and HQ leadership on budgeting, reporting, and strategy
Qualifications:
- 3–5 years of leadership experience managing multiple locations or districts
- Proven ability to lead teams, optimize operations, and manage customer-facing environments
- Strong time management and communication skills
- Detail-oriented with a mindset for process improvement and cost reduction
- Familiarity with boats, marinas, or the recreational marine industry is a plus
- Able to travel weekly within the assigned region and at least once per month outside the region
Perks & Benefits:
Competitive base salary performance-based bonus
Competitive benefits package (medical, dental, vision, PTO, and 401k)
Travel and Mileage reimbursement
Company-paid JetRide membership boating privileges across the network
Fast-track leadership development in a rapidly growing company
If you're a strategic and operational leader ready to make waves in the recreational boating world, we’d love to connect.
